The only issue I have with IntelliShop is their evaluation of car dealerships. This is for new shoppers, experienced shoppers already should know this.
IntelliShop wants a business card. If you do not get one your shop is invalid. The guidelines say you will NOT prompt the salesperson to elaborate on a feature mentioned about the vehicle or ask the salesperson about a feature not mentioned. A "reasonable shopper" would NOT be quiet and listen ONLY! Who does that when they are buying a vehicle for thousands of dollars?
After a few minutes of talking to customer that does not respond to anything I am pitching I would toss that customer out into the street, curse him or her for wasting my rotation and certainly NOT give that person my business card. Why should I? The customer showed no interest in my presentation at all.
The only reason I as a salesperson would continue "selling" that person a vehicle is the salesperson is aware the customer is the shopper! The salesperson can choose to continue "selling" you the vehicle aware you are the shopper.
My rule is, "If I can not perform the shop as a shopper would or if I must ask questions a shopper would never ask that screams, "I am the shopper", I will not perform the shop. I am sure the salesperson would give me a business card if I showed interest and appeared to be legitimately shopping for a vehicle but the guidelines prevent me from doing that.
If the salesperson knew I had to be the shopper as I sat unresponsive listening but not responding even when the salesperson asked, "Can I tell you anything further about the vehicle?" it would defeat the purpose of the shop.
If I responded, "No you can not tell me anything further, now can I have your business card before I leave?” the salesperson can choose to have the report submitted by giving me the card. The salesperson can also waste my time the way I wasted his or her time by not giving me the business card. That would result in my shop being rejected and I would not be paid. . I cannot ask the salesperson, What further could you tell me about the vehicle?" as that would be "prompting" the salesperson and my guidelines say I can not do that.
I do other intellishop shops but not new car dealer evaluations.