Hi Jeannieb03,
Our pay statements are released each Sunday showing the shops that our QC department approved for payment during the week prior. They do not mean you have actually been paid. Our payment cycle still applies, and you should refer to your shop directions for the payment information for you shop. Some clients pay differently, but it will always state the payment terms in the shop directions. For specific questions, and if it has been more than 45 days from the date of your shop submission, you can email
payables@aboutfacecorp.com. Thanks!
Heather Stokes
AboutFace Consulting Corp.
Director of Finance
heather.stokes@aboutfacecorp.com