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Cannot submit report to CORI

August 04, 2013 01:52AM
This is the first time I cannot submit a form. I click to enter and got this message at 5pm. Now it's almost 10pm. I passed the test and have done this shop several times, so that's not the problem. I sent an email, but it's weekend...sigh!


>>>The mystery shop form for this job is currently under construction
and will be available in a couple of hours.

Please review your instructions for this shop as you may have been pre-assigned and instructed to wait for training and/or a test to become available before proceeding. When the test and training are ready, you will be notified and required to complete them before submitting your shop.

Thank you!<<<

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
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More About Reports
August 04, 2013 02:08AM
If it is the gas shop.....they have been OFF the board all day. Since no one worked there....or at least was on chat today, we have no idea when they will be back on the board...or when anyone who has done the shop will be able to put their reports in.

My suggestion....keep checking to see if the jobs show up on the job list before trying to put the report in again.
Good Luck
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August 04, 2013 08:36PM
No, it's not the gas shop. It is the household products shop. I am getting threatening email that they will re-assign the shop if I don't submit my report. UGH! I uploaded the receipt and sent them another two emails. Still, not reply and no way to enter the report.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
Reply
August 04, 2013 08:56PM
Cubbie, don't worry they will adjust it. I have a shop like that. It was due last Tuesday or Wednesday and they've extended the due date twice. The form is not available, you will not be penalized.

Evaluating and mailing packages since 1994. I am an undercover connoisseur of customer service, a master of disguise in the aisles, and a sworn enemy of subpar experiences. I blend in, observe, and report—because excellence should never be a mystery.
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August 04, 2013 09:03PM
This just happened to me too. I performed the shop and now it won't let me enter it. So frustrating!
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August 04, 2013 10:55PM
I am getting the...you will be unassign emails. If that is automatically unassigned by the computer - I am in trouble.


RobinMarie Wrote:
-------------------------------------------------------
> Cubbie, don't worry they will adjust it. I have a
> shop like that. It was due last Tuesday or
> Wednesday and they've extended the due date twice.
> The form is not available, you will not be
> penalized.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
Reply
August 05, 2013 12:07AM
Don't worry, just copy and paste the information that is coming up as you try to enter it. They will take care of it as soon as they get a chance. They are usually understanding about computer issues. Just keep your "paper" trail.
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August 05, 2013 01:27AM
Disneygirl Wrote:
-------------------------------------------------------
> Don't worry, just copy and paste the information
> that is coming up as you try to enter it. They
> will take care of it as soon as they get a chance.
> They are usually understanding about computer
> issues. Just keep your "paper" trail.


That's not the problem, the form would not come up at all. There is nothing I can enter.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
Reply
August 05, 2013 04:04AM
Copy and paste the url or whatever is showing, when the form is not showing up. if that is the case they are not still not going to give you a hard time, they can't.
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August 05, 2013 11:07AM
I've received two messages:

*You are receiving this message because you are currently assigned to a shop or have subscribed to our service and elected to receive periodic e-mails about job opportunities in your area. Information to stop receiving such opportunities can be found at the end of this message.
At this the #### form is currently under construction and is not available. We hope to have the form complete as soon as possible. As of right now, your report due date has been moved to 8/2/2013. You will be able to submit your report then. As soon as the form has become available, you will receive notification that you may enter your report. We apologize for any inconvenience. Thank you.

Then I received another one indicating it was moved again until 8/5/13

Evaluating and mailing packages since 1994. I am an undercover connoisseur of customer service, a master of disguise in the aisles, and a sworn enemy of subpar experiences. I blend in, observe, and report—because excellence should never be a mystery.
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