I have been having a problem and wonder if anyone else has encountered this...I completed several internet surveys for BEST MARK over the last few days. I confirm them, and then wait for e-mail responses from various auto-dealers, which the time frame extends beyond the "confirmation" due date/time, which is 10AM the next day. At 11AM the next day, I get e-mails stating that I did not confirm them. Here is the odd thing, one of the bunch shows confirmed at their end, the rest do not....and of course I have yet to get a response from BEST MARK. I have completed several of the same type of surveys and have had no problems until this week.