I've had issues with the job board not showing all the jobs. I'd gotten an email saying all these shops were available, but when I went to the site, none were. I know that if you don't check right away the shop may have been assigned, so I wrote the scheduler and was told that I had to search by state. I was confused by that, but I did it anyway.
When I clicked the box to search by state, I did not unclick the ZIP code box, so I ended up with the same results. The scheduler said he did the same search and got all kinds of jobs, and he sent me a screen shot to prove it. It was while I studied the screen shot I realized that I had to manually uncheck the ZIP code box. Voila! Issue solved.
Still, it should not have been that hard, or the explanation could have been simpler. Why did shops in my city not show up except when I searched by state? Their database must be screwed up or something. Shoppers are unwittingly losing out on possible shops by not knowing the game rules.
I've shopped with them for a couple of years and only recently begun to have problems. Now, when I search for shops I have to manually change the filters every time to see everything that is available.