Homebound1961-
I am sorry to hear that you decided to take something like this to a public forum in the manner that you have. I'm not attempting to cause an argument or further distress-but to see that you have only posted once to this forum, provided little information to support your issue, and did so in an unprofessional manner- it causes me to wonder about your intent.
I must say, I find it hard to believe that you are providing strictly all of the details of what occurred- for instance what was the shop date? My guess is that it was on or about the last date of October 2013. That would mean that it had NOT yet been ninety (90) days since your original posting. As Sentry states that the shop was accepted on November 1. That would make February 1, 2014 at ninety (90) days. Do you dispute the date that Sentry gave for the date the shop was submitted and accepted?
Let's face it- As Sentry Marketing responded to you- not only when you called (in directing you to place a trouble ticket), but also when you placed your trouble ticket correctly. It is clearly indicated on the Sentry Marketing website (www.sentrymarketing.com) how, when and in what manner to place a trouble ticket. This is not some obscure link found “somewhere” within their site- it is right there as part of “Contact Us” and available without logging in.
To contact twice in one day without reviewing the shopper agreement (which is clearly provided to you with the payment cycle) is not going to get your payment to you any quicker- or outside of the terms of payment set forth in the shopper agreement. Sentry's payment cycle is clearly communicated at sixty (60) days- which based on the above information would be January 1, 2014- yesterday. Also- you need to remember, this does not account for the time it takes for the United States Postal Service to deliver.
Do you realize, Homebound1961- that your post is considered Libel? This is a serious offense that can be a federal offense- as it is over the internet and more than likely crosses state borders. Just putting that out there- that your post is defamation of character and punishable by law.
There are so many true scams out there that hurt this industry- why attempt to cause more with inaccurate accounting of experiences to a company that is legitimate to cause more issues with this industry. As the posting guidelines state- We're in this together, add a positive/ viable (my word) contribution to the community and be honest.
By the way- schedulers do read this board (and others). They also have their own forums which they communicate between each other- not just within one company, please do not be naïve in thinking that they do not- it will only hurt your chances of being scheduled for shops in the future.
Off the soap box now.
Tracy
(a member of reading this board for quite a long time)
Homebound1961 Wrote:
-------------------------------------------------------
> I have sent 4 e-mails, made 5 phoone calls to the
> corporate offices.
>
> They tell me they "Do not discuss financial
> matters over the phone".
>
> Nor do they respond to e-mails. They have not
> EVER PAID me for a shop. I have been paid by many
> other companies, over $2000 to date.
>
> Sentry Marketing gives a bad name to all secret
> shopper companies.
>
> Fool me once shame on you, fool me twice F@#@ YOU
> SENTRY MARKETING.
>
> This post is ment as a WARNING TO OTHERS! Do not
> let them scam you.
Edited 1 time(s). Last edit at 01/02/2014 09:16PM by TracyK.
I am sorry to hear that you decided to take something like this to a public forum in the manner that you have. I'm not attempting to cause an argument or further distress-but to see that you have only posted once to this forum, provided little information to support your issue, and did so in an unprofessional manner- it causes me to wonder about your intent.
I must say, I find it hard to believe that you are providing strictly all of the details of what occurred- for instance what was the shop date? My guess is that it was on or about the last date of October 2013. That would mean that it had NOT yet been ninety (90) days since your original posting. As Sentry states that the shop was accepted on November 1. That would make February 1, 2014 at ninety (90) days. Do you dispute the date that Sentry gave for the date the shop was submitted and accepted?
Let's face it- As Sentry Marketing responded to you- not only when you called (in directing you to place a trouble ticket), but also when you placed your trouble ticket correctly. It is clearly indicated on the Sentry Marketing website (www.sentrymarketing.com) how, when and in what manner to place a trouble ticket. This is not some obscure link found “somewhere” within their site- it is right there as part of “Contact Us” and available without logging in.
To contact twice in one day without reviewing the shopper agreement (which is clearly provided to you with the payment cycle) is not going to get your payment to you any quicker- or outside of the terms of payment set forth in the shopper agreement. Sentry's payment cycle is clearly communicated at sixty (60) days- which based on the above information would be January 1, 2014- yesterday. Also- you need to remember, this does not account for the time it takes for the United States Postal Service to deliver.
Do you realize, Homebound1961- that your post is considered Libel? This is a serious offense that can be a federal offense- as it is over the internet and more than likely crosses state borders. Just putting that out there- that your post is defamation of character and punishable by law.
There are so many true scams out there that hurt this industry- why attempt to cause more with inaccurate accounting of experiences to a company that is legitimate to cause more issues with this industry. As the posting guidelines state- We're in this together, add a positive/ viable (my word) contribution to the community and be honest.
By the way- schedulers do read this board (and others). They also have their own forums which they communicate between each other- not just within one company, please do not be naïve in thinking that they do not- it will only hurt your chances of being scheduled for shops in the future.
Off the soap box now.
Tracy
(a member of reading this board for quite a long time)
Homebound1961 Wrote:
-------------------------------------------------------
> I have sent 4 e-mails, made 5 phoone calls to the
> corporate offices.
>
> They tell me they "Do not discuss financial
> matters over the phone".
>
> Nor do they respond to e-mails. They have not
> EVER PAID me for a shop. I have been paid by many
> other companies, over $2000 to date.
>
> Sentry Marketing gives a bad name to all secret
> shopper companies.
>
> Fool me once shame on you, fool me twice F@#@ YOU
> SENTRY MARKETING.
>
> This post is ment as a WARNING TO OTHERS! Do not
> let them scam you.
Edited 1 time(s). Last edit at 01/02/2014 09:16PM by TracyK.