Kudos to Technology Store Shopper

I received this email earlier today --


Dear Valued Technology Store Shopper,

We were very disappointed to find out that your payment was not sent to your PayPal account in a timely manner for the shops completed by 5/16/14. We have discovered how the error took place, and have put new processes in place to avoid this happening in the future. Please accept our sincere apologies.

To try to make up for this unfortunate error, you will find that your payment will include a 25% bonus. Your payment will be available in your paypal account on or before 5/30/14.

All of us here at Technology Store Shopper are looking forward to our next successful shop together.

Best Regards,

The Technology Store Shopper Team


-- To tell the truth, I hadn’t even noticed that a payment was late. But that’s the kind of corrective action which really endears me to a MSC.

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Woah. That's all kinds of awesomesauce.

There are reasons that a body stays in motion
At the moment only demons come to mind
Wow. Other companies could take a page out of their playbook.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
How many millions a year would it cost Gapbuster to do this?!?!

There are reasons that a body stays in motion
At the moment only demons come to mind
I got that email also. What a nice surprise. As it is, they pay in the same month, usually a few weeks after completion. Love them!

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain
Great! Quite an example. Would like to think other MSCs would take a page from this playbook, if they make an unfortunate error.
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