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Is anyone else having trouble uploading images to SASSIE?

September 20, 2014 01:50AM
I haven't been able to upload images to various MSCs that use the SASSIE platform in the last few weeks. I can open up the separate window but clicking on the "upload" button does nothing for me. Does anyone else have an issue?
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More About SassieShop
September 20, 2014 02:07AM
I have had shops with several Sassie companies and had no difficulty with uploading jpg receipts. Are you having problems with multiple Sassie MSCs or is it just one particular company?
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September 20, 2014 02:21AM
I had an issue Wednesday night. I emailed the scanned documents to the scheduler, but I couldn't complete the shop. Thursday morning everything uploaded smoothly.

Happiness is not a goal; it is a by-product. Eleanor Roosevelt
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September 20, 2014 02:31AM
Misanthrope, what browser are you using? My fave is Chrome, but I've found that some of the MSC's websites are finicky at times with Chrome. When I switch to IE, things function just fine. Maybe that might help??? It's worth a try anyway.
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September 20, 2014 02:33AM
It is IE that I am also using.
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September 20, 2014 02:39AM
AustinMom, then maybe try Chrome or FireFox instead??? That was the solution for my full-time job's payroll and scheduling website. Again, it's worth a try, only takes a sec and might save some frustration.

Then again, maybe they're really having serious website issues...
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September 20, 2014 04:20AM
I have had problems with some Sassie shops using Firefox. When I do, I switch to IE or Chrome andit works. This appears to be a new "feature" of either the Sassie platform or one of the many Firefox updates.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
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September 20, 2014 04:25AM
-30-

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix

“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain

“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone


Edited 1 time(s). Last edit at 10/06/2014 04:46AM by Shop2LiveinFL.
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September 20, 2014 04:27AM
I guess it could be the file size, but it seems surprising that it would be browser dependent if it is the file size.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
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September 20, 2014 08:05AM
I found the problem. For some reason the window to select my image file was underneath the main browser window (firefox, for those interested) rather than the intuitive tradition of popping up on top.
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September 20, 2014 05:36PM
I had that problem for ages. I could do the report on Chrome but would have to reopen it in IE to do the photos. Then I updated Flashplayer or something and all of a sudden I can upload pictures through Chrome.

Time to build a bigger bridge.
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