Service Evaluation Concepts. Issues: Printing and Accessing Report

After being accepted to do a shop, the scheduler sent an email to me with links to the websites containing the report forms. This shop requires that I evaluate the same cosmetic counters in two separate large department stores located in the mall. The problems are: (1) I cannot print the report forms and (2) I cannot save the changes to the reports. After the second time of attempting to saving the changes to the report, I called the scheduler and left a voicemail. I also sent an email to the scheduler and received an "out of office" email, letting me know that she had gone home for the day and will return to the office tomorrow. I have two of these shops tomorrow, one on Saturday and one on Sunday. On Saturday, I have to evaluate three of the same cosmetic counters in three department stores. Apparently, the original shopper flaked, so I was able to negotiate nice bonuses for each shop.

Question: Is anyone having problems saving the reports provided by these links? Thanks for listening!

**********************************
What you get by achieving your goals is not as important as what you become by achieving your goals. -Henry David Thoreau
**********************************
Real generosity is doing something nice for someone who will never find out. -Frank Clark
**********************************

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

Those cosmetics shops are new and not in my area. I have done other shops for them monthly over 5 years and have always been able to save my report. Are you saying you cannot print out the form from "documents" in "Cyber Briefcase?"

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
I can print the forms in the Cyper Briefcase and other documents listed on the website. In my case, the scheduler emailed a link to the actual report. It is this document that will not print correctly. It only prints part of each section or no section at all. Needless to say, it is frustrating as heck for having to switch back and forth between the report form and Word to make sure that I have addressed all of the "No" questions and anything else I need to comment on.

**********************************
What you get by achieving your goals is not as important as what you become by achieving your goals. -Henry David Thoreau
**********************************
Real generosity is doing something nice for someone who will never find out. -Frank Clark
**********************************
Sorry, only registered users may post in this forum.

Click here to login