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Trouble Reporting at Sinclair

January 19, 2015 01:31AM
Anyone besides me having difficulty getting photos to upload, and consequently reports to go through, at Sinclair tonight? Tried IE and Chrome, and nothing is getting the photo to upload. I have two Sinclair reports due.
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More About Reports
January 19, 2015 01:32AM
Sorry for the double thread. Please let the other one die.
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January 19, 2015 02:41AM
I am having the same problem. Can't get the receipt to upload from my laptop or my iPad. So frustrating. I'm giving up now since I know it's not a problem on my end.
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January 19, 2015 03:23AM
Yep! Report was submitted but pictures won't upload.
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January 19, 2015 04:09AM
Thanks. Mine has a photo within the report, so I can't get past it to even submit the reports. I've emailed and called. Will hopefully hear back in the morning.
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January 19, 2015 05:51AM
I had the same problem tonight. However within the report there were directions to email the photos to a specific person at Sinclair. I was able to submit the report without the photos and then emailed them to the contact at Sinclair.

Edited 1 time(s). Last edit at 01/19/2015 06:25AM by kenasch.
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January 19, 2015 12:09PM
The photo upload worked this morning.
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January 19, 2015 09:01PM
Our system had issues over the weekend! Sorry guys! A server reboot this morning fixed it. If you ever have trouble with uploads, you can always email them to your scheduler. Sorry for the inconvenience and thanks for shopping with us!
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January 21, 2015 07:34PM
I have had some trouble with this company. I tried Mozilla and that seemed to be the best browser for uploading pics. Their site is tricky and they send back shops routinely when the website said the shop was completed. Very frustrating.
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January 25, 2015 04:36PM
So I take it this is the company name not the gas station!!
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February 05, 2015 07:41PM
It seems like there is a problem again uploading pics.
I know how to do it, have it in the right format, the right size...
I emailed them to the account manager, but I'm afraid I'm going
to be marked off for continuing to bother them??
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February 09, 2015 07:13PM
They won't let me login. I go straight to the pay site and when I try to go to home or shops, it tells me I am not logged in and that I should try to login again. This just goes on and on and I can't get in the website. This is a bummer because I like shopping for them.
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February 13, 2015 03:25AM
Yes...still a problem for several weeks now for me.
I go through the tedious task of trying to upload a photo, only for nothing to happen.
It's the right size, the right format, everything right.
Frustrating, but the person managing the shop at Sinclair always has been helpful to upload it.
Not sure what the problem is, or if they're working on it...
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