@gkarl4gmail.com wrote:
I did a shop for them a few days ago, and I realized that I made a mistake on the shop. I emailed them, left messages, emailed them again, no response. It is now 3 days later, still no response. How could a company just ignore their shoppers' calls. Pitiful. I will never do another shop for them. Someone needs to mystery shop Confero.
gcarl, it might help you to keep it in perspective. Remember that CONFERO is the customer here. The company is YOUR customer, you are not their customer. YOU goofed on the customer service (shop you performed) that you provided them and you have contacted them to ask them to help YOU fix YOUR mistake. They are not responding quickly enough. You provided questionable customer service and you are now irritated that they have not responded fast enough.
I would say be patient. Confero is your customer, and YOUR mistake is the cause of the problem here.
Edited 1 time(s). Last edit at 07/03/2015 09:55PM by roflwofl.