Intellishop caused me $300 in financial damages
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even if the police could not get the car released, a police report would help in court or in a credit card dispute....
@SunnyDays2 wrote:
I would tell them I am with 20/20 on ABC News and have a hidden camera in my shirt, and that if they don't put my car back without charging me (without my permission to do work) that I will run this segment on the next episode of the show(Of course, this would NOT be a for shop) I would only do this if it were just me getting services on my own dime...
I'm surprised you haven't edited this yet.
They would have laughed at you. News investigation stings do not work that way. The shopper has no motive to reveal their purpose. The news agency pays the bill as part of the operation. This is almost as bad as the post by jmitw, as both of your posts would be taken as threats.
I had a customer make a false accusation against me two years ago. I called my GM, explained my situation (10:00 pm, an hour after closing), and made sure my GM understand I would be telling the customer our business was now concluded, they needed to leave. You see, a business decides how it is run, customers decide whom to do business with, not how they want a business to run.
My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.
When you get in debt you become a slave. - Andrew Jackson
When you get in debt you become a slave. - Andrew Jackson
Edited 1 time(s). Last edit at 05/25/2015 11:41PM by isaiah58.
Honestly, I think it would be less work to refuse payment and file an appeal with the credit agencies if need be, than to try to get your money back after paying. The fact that you surrendered the payment when asked to makes it more difficult to argue against when initiating a chargeback with your credit card company. I don't see how your credit could have been affected if it came to to the police being involved, and that can easily be remedied with an appeal if it did happen.
I would have stood my ground and told them to call the police if they didn't return my car intact.
I would have stood my ground and told them to call the police if they didn't return my car intact.
it has nothing to do with the amount of work. rather, it has to do with the credit being destroyed. the amount or work involved is irrelevant.@SteveSoCal wrote:
Honestly, I think it would be less work to refuse payment and file an appeal with the credit agencies if need be, than to try to get your money back after paying.
i'd rather surrender payment than surrender my credit rating.@ wrote:
The fact that you surrendered the payment when asked to makes it more difficult to argue against when initiating a chargeback with your credit card company.
then you may not be familiar with how banks regard credit. banks and credit agencies don't respect the authority of police involvement. they only respect whether the debt has been paid or not. and the police lack authority anyway in credit disputes, so police involvement is virtually irrelevant.@ wrote:
I don't see how your credit could have been affected if it came to to the police being involved, and that can easily be remedied with an appeal if it did happen.
the police can't fix everything. non-payment of a bill is not a police matter.@ wrote:
I would have stood my ground and told them to call the police if they didn't return my car intact.
I feel terrible for you and I do not know what I would have done in that situation. I pray that it all gets turned around in your favor. I would have probably been naive and fell for it too. Although I recently had a run in with a tow company that thought they were going to impound my car, even though we had proper auto club rights to not have to come up with cash, but a check or the auto club was to cover and we pay them.
Now I am curious as to whether this mystery shop report will impact the scruples of this location and wonder if the Client will use quality control on it if it is a franchisee. I think these type are going on my ten foot pole list. The MSCs may need to consider hiring a real investigative team for those companies whom they suspect are rogues. Just like the 60 minutes or 20/20, they will then have witnesses (plural) and deep pocket attorneys and rental cars with cameras designed for this very purpose. The sting should be felt by the unscrupulous villains and not the unsuspecting Independent Contractor Mystery Shopper. It is just too much to ask!
Now I am curious as to whether this mystery shop report will impact the scruples of this location and wonder if the Client will use quality control on it if it is a franchisee. I think these type are going on my ten foot pole list. The MSCs may need to consider hiring a real investigative team for those companies whom they suspect are rogues. Just like the 60 minutes or 20/20, they will then have witnesses (plural) and deep pocket attorneys and rental cars with cameras designed for this very purpose. The sting should be felt by the unscrupulous villains and not the unsuspecting Independent Contractor Mystery Shopper. It is just too much to ask!
thank you.@curiousone wrote:
I feel terrible for you and I do not know what I would have done in that situation. I pray that it all gets turned around in your favor. I would have probably been naive and fell for it too. Although I recently had a run in with a tow company that thought they were going to impound my car, even though we had proper auto club rights to not have to come up with cash, but a check or the auto club was to cover and we pay them.
Now I am curious as to whether this mystery shop report will impact the scruples of this location and wonder if the Client will use quality control on it if it is a franchisee. I think these type are going on my ten foot pole list. The MSCs may need to consider hiring a real investigative team for those companies whom they suspect are rogues. Just like the 60 minutes or 20/20, they will then have witnesses (plural) and deep pocket attorneys and rental cars with cameras designed for this very purpose. The sting should be felt by the unscrupulous villains and not the unsuspecting Independent Contractor Mystery Shopper. It is just too much to ask!
i'm arranging potential allegation against the mystery shopping company itself if they do not have the client reimburse me for my loss.
Edited 1 time(s). Last edit at 05/26/2015 10:16AM by vince.
I stopped doing JL shops years ago.
One location - they claimed they did the oil changes, but were not. Myself and other customers stood at the window and watched our vehicles the entire time. We were charged for the oil change, but it was not done. (I had to pay for mine because it was a shop. The other customers refused and they "settled" behind closed doors.)
One location - claimed they couldn't do the oil change because the something or other was too tight and they didn't have the right tool to take it off. I didn't get paid for that shop. So I accepted another shop to make up for it - my oil needed to be changed!
Next location - claimed that they changed the oil but had not. When I had a quiet talk with the manager, she insisted it had been changed, called out to the mechanics and told them I was calling them out. (Gee, thanks, lady.) The mechanics sheepishly admitted that they had NOT changed the oil because the something or other was too tight and they couldn't get it off.
Since then, I go to the dealership and have the oil changed. I check the color and the amount of my oil before I take the car in and I check the color and the amount of my oil after I have left.
One location - they claimed they did the oil changes, but were not. Myself and other customers stood at the window and watched our vehicles the entire time. We were charged for the oil change, but it was not done. (I had to pay for mine because it was a shop. The other customers refused and they "settled" behind closed doors.)
One location - claimed they couldn't do the oil change because the something or other was too tight and they didn't have the right tool to take it off. I didn't get paid for that shop. So I accepted another shop to make up for it - my oil needed to be changed!
Next location - claimed that they changed the oil but had not. When I had a quiet talk with the manager, she insisted it had been changed, called out to the mechanics and told them I was calling them out. (Gee, thanks, lady.) The mechanics sheepishly admitted that they had NOT changed the oil because the something or other was too tight and they couldn't get it off.
Since then, I go to the dealership and have the oil changed. I check the color and the amount of my oil before I take the car in and I check the color and the amount of my oil after I have left.
These stories remind me of a Midas shop I had done a few years back. Another one on my list of worst shops ever. I naively thought I would run in for the quickie inspection and then be on my way. I had other appointments in line for that day, and people waiting for me.
It was a terrible shop, and omg were they slow and sluggish. Then they told me that I could not leave without $300 worth of work because my brakes were in such bad shape. It was unexpected, and I really had no idea whether or not my brakes were bad.
The guy insisted that my brakes would not work if he just put them back on and let me go. He insisted upon the work being done and was pressuring me heavily for a signature. I refused. Because driving kids around were a part of my day I was really freaking out and did not have the immediately $$ to pay for the work and I really just needed to leave.
He gave me SUCH a hard time when I declined the service and even 'yelled' at me before leaving on what a mistake I was making. I was so freaked out.
Next day I took it to the dealership - and they were like, there is nothing wrong with your brakes.
Never. Again.
It was a terrible shop, and omg were they slow and sluggish. Then they told me that I could not leave without $300 worth of work because my brakes were in such bad shape. It was unexpected, and I really had no idea whether or not my brakes were bad.
The guy insisted that my brakes would not work if he just put them back on and let me go. He insisted upon the work being done and was pressuring me heavily for a signature. I refused. Because driving kids around were a part of my day I was really freaking out and did not have the immediately $$ to pay for the work and I really just needed to leave.
He gave me SUCH a hard time when I declined the service and even 'yelled' at me before leaving on what a mistake I was making. I was so freaked out.
Next day I took it to the dealership - and they were like, there is nothing wrong with your brakes.
Never. Again.
perhaps i shouldn't get so much as an oil change ever again without first obtaining two printed quotes.@Chix wrote:
These stories remind me of a Midas shop I had done a few years back. Another one on my list of worst shops ever. I naively thought I would run in for the quickie inspection and then be on my way. I had other appointments in line for that day, and people waiting for me.
It was a terrible shop, and omg were they slow and sluggish. Then they told me that I could not leave without $300 worth of work because my brakes were in such bad shape. It was unexpected, and I really had no idea whether or not my brakes were bad.
The guy insisted that my brakes would not work if he just put them back on and let me go. He insisted upon the work being done and was pressuring me heavily for a signature. I refused. Because driving kids around were a part of my day I was really freaking out and did not have the immediately $$ to pay for the work and I really just needed to leave.
He gave me SUCH a hard time when I declined the service and even 'yelled' at me before leaving on what a mistake I was making. I was so freaked out.
Next day I took it to the dealership - and they were like, there is nothing wrong with your brakes.
Never. Again.
I'm glad I work for a car dealer with a full service center. I use that as my excuse for not taking on any vehicle related shops. I do not think any company could pay me enough to put myself through a vehicle service or sales evaluation.
My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.
When you get in debt you become a slave. - Andrew Jackson
When you get in debt you become a slave. - Andrew Jackson
Be aware that Bestmark causes people the same kind of distress. Their client caused me major grief mechanically plus someone at the garage stole personal belongings out of the vehicle.
Her Serene Majesty, Cettie - Goat Queen of Zoltar, Sublime Empress of Her Caprine Domain
basically the mystery shopping company lured you in with a shop so that their client could abuse you.@Cettie wrote:
Be aware that Bestmark causes people the same kind of distress. Their client caused me major grief mechanically plus someone at the garage stole personal belongings out of the vehicle.
Thanks for the warning. I'll be sure to stay away from this shop. I hope you can get compensated for this somehow.
you're welcome.@af517 wrote:
Thanks for the warning. I'll be sure to stay away from this shop. I hope you can get compensated for this somehow.
intellishop doesn't want to take responsibility for placing me at risk after misrepresenting a free brake inspection on behalf of their client.
That's very shortsighted of them. I would have expected better from them.
me too. i trusted them with several shops.
often some of the good companies will lapse over time. they get careless and forget about the people working for them.
often some of the good companies will lapse over time. they get careless and forget about the people working for them.
@vince: I understand that you are angry. You clearly stated the reasons for being so and if I was a victim of those same circumstances, I too would be angry. [www.mysteryshopforum.com]
Just wondering why you started a new thread on the topic, when members are continuing to post to your original thread?
(heart)
Just wondering why you started a new thread on the topic, when members are continuing to post to your original thread?
(heart)
I intend to live forever. So far, so good.
i believe that responsibility rests with intellishop.@stilllearning wrote:
@vince: I understand that you are angry. You clearly stated the reasons for being so and if I was a victim of those same circumstances, I too would be angry. [www.mysteryshopforum.com]
Just wondering why you started a new thread on the topic, when members are continuing to post to your original thread?
(heart)
how would i go about that?@jackaroe wrote:
two words
SUE THEM
(Being Intellishop)
You WILL win
@stilllearning wrote:
@vince: I understand that you are angry. You clearly stated the reasons for being so and if I was a victim of those same circumstances, I too would be angry. [www.mysteryshopforum.com]
Just wondering why you started a new thread on the topic, when members are continuing to post to your original thread?
(heart)
I'm guessing the reason for the second thread is that Vince now wants to be sure Intellishop is identified in the title and he does not know how to edit his title, so a new thread was easier. Maybe the moderator can combine the two threads for him.
and i'm unable to move it to the proper forum.@AustinMom wrote:
I'm guessing the reason for the second thread is that Vince now wants to be sure Intellishop is identified in the title and he does not know how to edit his title, so a new thread was easier. Maybe the moderator can combine the two threads for him.
Vince, use the "report" function, at the bottom of your post, and send a note to the moderator explaining what you want. They can edit the title, move the thread, and combine the two threads.
First thing you need to do is get the CC claim filed if not yet. Spell out in the CC claim it was a mystery shop that was not properly vetted.
You will need to hire and attorney.
With Intellishop you have to sue in Ohio, '
The main claim would be for negligence for not properly vetting the program. The attorney I am sure would have secondary claims .
With the car repair place you can sue them locally
For Fraud, negligence, intentional infliction of emotional distress, harassment
I am sure they will defend you gave verbal consent but a good lawyer will prove that did not happen subpoena video surveillance if they have it.
The claim would obviously be for way above the $300 for the un warranted repairs
You will need to hire and attorney.
With Intellishop you have to sue in Ohio, '
The main claim would be for negligence for not properly vetting the program. The attorney I am sure would have secondary claims .
With the car repair place you can sue them locally
For Fraud, negligence, intentional infliction of emotional distress, harassment
I am sure they will defend you gave verbal consent but a good lawyer will prove that did not happen subpoena video surveillance if they have it.
The claim would obviously be for way above the $300 for the un warranted repairs
The shop instructions on these state if work is necessary you MUST decline and re schedule if you want that work.
A good attorney would be able to prove collusion between the car repair client and the MSC
A good attorney would be able to prove collusion between the car repair client and the MSC
i had declined the work as per shop instructions, telling the repair shop that i wanted to reschedule instead, but they wouldn't stop working since they had already started the work without my permission.
what does cc stand for? where might i obtain a cc claim form? i googled it but couldn't find it.
what does cc stand for? where might i obtain a cc claim form? i googled it but couldn't find it.
CC claim form will be sent to you by your credit card/bank.
Does not matter if it was a credit or debit card.
they send you a claim form to fill out to dispute the charge
Does not matter if it was a credit or debit card.
they send you a claim form to fill out to dispute the charge
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