In specific I'm frustrated with this company TWICE now trying to squeak through without appropriate payment. The first time they didn't give credit for a bonus on the chart. I e-mailed them and it was taken care of. Now I have a shop where they aren't crediting the reimbursement and the help contact after multiple emails won't respond.
When I call them to leave a message their message box is always full!
Since the merger this company also put up a bunch of Fast Food audits, people would apply...and then after a few days while always on the board they just disappear.
Their compensation for a shop previously done by another MSC is low enough you can't even due it within appropriate reimbursement if you want a drink.
As I had a good experience with Beyond Hello on all occasions before my belief is this is Mystery Researchers coming in and botching everything up. This company is now on thin ice with me... I'm not amused.