I have never had a payment issue with them before, and I've done shops for them since and been paid. What worries me is that the shop is still listed as "completed" and I can't seem to get a hold of anyone. I've called the 800 number on their site and left a message. I've emailed they shopper payments link and used the Help/Contact link on the shop itself.
Today, I emailed the scheduler for the shop, so hopefully she can help me. I know it's not her job or responsibility at this point, but I'm at a loss for where to turn.
If the shop is rejected, I can live with that, but an explanation that that is, in fact, the case and a reason why would be appreciated.