For those just getting into the sHell reports, here are some tips that may help when you come to the conclusion of the report and discover you don't have an upload slot for a picture of an infraction you intended to report but didn't.
Here's the way the report works on my computer with Explorer. After you enter all the data into the report form and hit "Submit", you get the screen to upload the pictures and receipt(s). Once you reach that point, all the previously entered data on the report form is saved.
When entering pictures, IF YOU HAVE AN EMPTY SLOT and hit submit all the pictures previously entered will be saved. The form will tell you that you have a picture missing and it will give you the picture screen again and
(1) you can enter more pictures in your empty slots.
OR, and this is very good to know, you can enter another picture in a slot already entered, so now you have two pictures in that slot.
It has been my experience that the second time I hit submit on the pictures screen the entire report goes whether I am ready or not. In other words, I have not been able to hit submit a second time and get the screen back for
"overs". I would appreciate comments if anyone can enlighten me further on this.
Also good to know: Once you hit submit with an empty picture slot and you get the picture screen again, you can go back into the report and makes whatever changes you need to make. When you hit submit after entering more data it will take you back to the picture screen. Then you can make any adjustments you need to make on the pictures.
To sum it up: the first time you hit "Submit" with an empty picture slot you will get the picture screen back. You can then go back into the report and make changes, or you can enter pictures in the empty slots, or you can enter additional pictures in slots already filled. The second time you hit "Submit" on the picture screen, the report goes. Usually.
None of this is guaranteed to work. It usually works for me. When all else fails, call [MSC deleted].
Mod note: MSC name deleted for ICA violation and it is against forum rules to link client with MSC
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.