Scheduling with Market Force

If I have a fee request with Market Force (and I'm not on a first name basis with a scheduler) what is the best way to request it -- email the help desk? Every time I do, I get a reply that says that it has been forwarded to a scheduler. How do I cut out the middle man and send it directly to a scheduler?

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They have no incentive to entertain our fee requests. The only time we have leverage to ask for a higher fee is if a scheduler calls us. Even then, if all you ever do is ask for more than the current bonus they are offering, they will learn to not call you.

Job listing sites; [www.msjobboard.com] - Shopmetrics; [www.mystshopsol.com]; [www.jobslinger.com] - Sassie; [www.volition.com] - Various links; [www.mspa-na.org] -MSPA Members; link at bottom of forum page to their extensive list of companies
Thanks for the tip. I often take their calls at or near the current offered rate. I have had them assign shops via email though. Doesn't hurt to ask, right? Or does it...
I typically have my "base rate" for things like cell phone shops. It's not unusual for them to call several times offering different amounts before they can accept my original offer. They may think I'm greedy (?) but they also know that when they assign me a shop they can consider it done.
One last thing--I guess my question mostly stems from people who plan routes and get a higher fee based on the number of shops they take. I never send an email with just one shop. Is the only way to negotiate fees for routes directly through a scheduler on the phone?
OK, well since they have called you then call them back. I call them on occasion, they are very easy to communicate with. From my experience, they only offer a bonus if the shop has one already authorized on it.

Job listing sites; [www.msjobboard.com] - Shopmetrics; [www.mystshopsol.com]; [www.jobslinger.com] - Sassie; [www.volition.com] - Various links; [www.mspa-na.org] -MSPA Members; link at bottom of forum page to their extensive list of companies
@isaiah58 wrote:

They have no incentive to entertain our fee requests. The only time we have leverage to ask for a higher fee is if a scheduler calls us. Even then, if all you ever do is ask for more than the current bonus they are offering, they will learn to not call you.

Not true x3

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At the moment only demons come to mind
It's kind of cat and mouse. Familiarity with how long the shop has lingered, and how difficult the location typically is to book, is helpful. Add on, if it's nearing, or end of month, the pressure is on the MSC.
@bgriffin wrote:

@isaiah58 wrote:

They have no incentive to entertain our fee requests. The only time we have leverage to ask for a higher fee is if a scheduler calls us. Even then, if all you ever do is ask for more than the current bonus they are offering, they will learn to not call you.

Not true x3

I was only referring to MF. At least this is my experience with them.

Job listing sites; [www.msjobboard.com] - Shopmetrics; [www.mystshopsol.com]; [www.jobslinger.com] - Sassie; [www.volition.com] - Various links; [www.mspa-na.org] -MSPA Members; link at bottom of forum page to their extensive list of companies
Market Force can be strange. When I used to get calls from within the US, there seemed to be a lot of leeway and you could ask and pick up more shops. The calls now, that all come from overseas, seem to be limited to a shop or two, and they are very restrictive on what they can offer. This is just based on my own experience.
The US schedulers are still calling and still giving bonuses. If the schedulers who called you before were laid off when they lost a big client, it may take a while for a new one to call.
I haven't had a local scheduler call in a while. A while back I had someone call about a fast food shop. I called them back the next day and was told they weren't scheduling those shops today. Umm... what?!
@isaiah58 wrote:

@bgriffin wrote:

@isaiah58 wrote:

They have no incentive to entertain our fee requests. The only time we have leverage to ask for a higher fee is if a scheduler calls us. Even then, if all you ever do is ask for more than the current bonus they are offering, they will learn to not call you.

Not true x3

I was only referring to MF. At least this is my experience with them.
I notice when I am quiet, the price keeps going up. smiling smiley
In the past I have emailed the help desk multiple times with an incentive request, sometimes I didn't hear back, but about 50% of the time I got the job without talking to a scheduler. Now, I reach out to my favorite schedulers and ask.

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