Generally with recorded phone calls, you have to close the survey and then wait awhile (minutes to hours) and then reopen the survey. A little speaker symbol will now be present somewhere (near where the dialing instructions appear). You click on the icon, and it will play. Sometimes it shows the start time and the length. Some just show the duration. It depends upon the platform and the system.
Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008