Hi Birday, Yes, I've had something similar happen to me. ...I requested phone shops, but was assigned to the in-person shops. There is no way I would have signed up for the in-person shop because they needed to be done during working hours and I work FT. The scheduler said I had to do the shops or she would issue a flake citation, which she did for 2 shops...
A response from the scheduler would have been nice, right?