@BirdyC wrote:
@CoffeeQueen wrote:
When schedulers call with unreasonable requests just say no. Either they will pony up your requested amount or they won't. However, I think it's a little unreasonable to expect them to when you have only completed one shop for them. .
I "get it" about establishing a track record before "expecting" to be awarded higher bonuses. But this particular shop is underpriced as is; everybody here agrees on that, from what I read. Plus, I got a $28 bonus for the first shop (same shop) I did for them. I was asking for less of a bonus ($18) on one of these because it was closer. And another shopper asked for the same amount--which makes me think it's fair.
Then the scheduler "misheard" me (maybe on purpose?) on the second shop he asked me about. That one was an hour round trip, plus in-store time, plus report time, and they wanted me to do it for $30 in total? That's crazy--for anybody--to do it at that. I think the $38 bonus I asked was fair, all things considered.
I'm not griping for me, personally; my point was that Maritz seems to be out of touch--at least on this particular shop--on the time required and what's fair compensation. I asked for bonuses that were lower on one and higher (due to distance) on the other. They gave me a nice bonus on the first one, I must have done a nice job since they paid me--everybody was happy. Why is it unreasonable to ask for and expect a bonus again? Why would anybody do a shop for far less than he or she did it for the first time?
@CoffeeQueen wrote:
Then again, maybe Maritz is just out of touch.
@BirdyC, Because someone else WILL take it for less. It happens every day.@BirdyC wrote:
The scheduler seemed to think that $30 was a windfall for me. And the other shopper, who probably was established with them, turned down the first job at the same price I was asking, before I did. I'm not sure why they thought someone else would take it for less.
shop pay has nothing to do with how much work you have to do or how much you're worth. it has nothing to do with your quality of living standards or your bill requirements.@BirdyC wrote:
Do these people (the Maritz powers that be and the schedulers) ever actually have to do a shop? Do they not know how much work they are? Do they know and not care? Does anyone know?
@rebshopin wrote:
My first comment to all Forum participants is "GROW UP." I have worked for Maritz for over eight years, and I have NEVER had any issue that was not my fault. As for your shop information being removed, did you submit your receipts and submit an invoice? In order to be paid by Maritz, you need to go to the link to submit an invoice, which allows you to confirm the bonus that you agreed to. Once you have submitted the information, a screen pops up that gives the information, and gives you the opportunity to print the invoice. If you do not submit the invoice within 14 days, the shop is removed and you won't get paid. This invoice is your proof. If your job was removed after 14 days, it tells me that you didn't submit the invoice. As far as low payment and complicated shops, that is why we are Independent Contractors. If you don't want to complete the job, PER THE COMPLETE REQUIREMENTS, for the fee that they offer, don't accept the job. Don't expect the MSC to pay you whatever fee you want, as they want to make money just like any other business. The MSC is paid a fee by the client, All MSCs offer initial low payments for their jobs, if they pay bonuses they lose money. Like any good business would do, they will try to find a shopper that will complete the shop for as little money as possible.
As far as the complaint about the job with the associate in the "red shirt," I know which job your talking about. I agree that the job is harder and takes more time than they think, but if don't like what they offer don't take the job. They have called me to do these jobs, many times offering huge bonuses, but I always refuse because I don't want to do the job. If you don't want to follow the requirements, don't expect them to pay you.
Regarding the person that had her child in the car, if you can't get a baby sitter, you better find a new profession. I've been a Mystery Shopper for more than ten years, and 99% of companies and assignments have the "no children" restriction. Why? They want you to concentrate on doing the job correctly and getting all the information. For the person who didn't want to do a job with 16 pumps, again, the basic rule of mystery shopping is "IF YOU DON'T WANT TO COMPLETE THE JOB BY FOLLOWING ALL OF THE REQUIREMENTS, PRECISELY, FOR THE FEE THEY OFFER, DON'T ACCEPT IT!
I have ranted long enough, but, finally, petty complaints given here is what gives reputable MSCs a bad name. You might want to go to the MSPA website, as they offer training on how to be a successful mystery shopper.
@rebshopin wrote:
My first comment to all Forum participants is "GROW UP." I have worked for Maritz for over eight years, and I have NEVER had any issue that was not my fault. As for your shop information being removed, did you submit your receipts and submit an invoice? In order to be paid by Maritz, you need to go to the link to submit an invoice, which allows you to confirm the bonus that you agreed to. Once you have submitted the information, a screen pops up that gives the information, and gives you the opportunity to print the invoice. If you do not submit the invoice within 14 days, the shop is removed and you won't get paid. This invoice is your proof. If your job was removed after 14 days, it tells me that you didn't submit the invoice. As far as low payment and complicated shops, that is why we are Independent Contractors. If you don't want to complete the job, PER THE COMPLETE REQUIREMENTS, for the fee that they offer, don't accept the job. Don't expect the MSC to pay you whatever fee you want, as they want to make money just like any other business. The MSC is paid a fee by the client, All MSCs offer initial low payments for their jobs, if they pay bonuses they lose money. Like any good business would do, they will try to find a shopper that will complete the shop for as little money as possible.
As far as the complaint about the job with the associate in the "red shirt," I know which job your talking about. I agree that the job is harder and takes more time than they think, but if don't like what they offer don't take the job. They have called me to do these jobs, many times offering huge bonuses, but I always refuse because I don't want to do the job. If you don't want to follow the requirements, don't expect them to pay you.
Regarding the person that had her child in the car, if you can't get a baby sitter, you better find a new profession. I've been a Mystery Shopper for more than ten years, and 99% of companies and assignments have the "no children" restriction. Why? They want you to concentrate on doing the job correctly and getting all the information. For the person who didn't want to do a job with 16 pumps, again, the basic rule of mystery shopping is "IF YOU DON'T WANT TO COMPLETE THE JOB BY FOLLOWING ALL OF THE REQUIREMENTS, PRECISELY, FOR THE FEE THEY OFFER, DON'T ACCEPT IT!!!"
I have ranted long enough, but, finally, petty complaints given here is what gives reputable MSCs a bad name. You might want to go to the MSPA website, as they offer training on how to be a successful mystery shopper.
@rebshopin wrote:
If you do not submit the invoice within 14 days, the shop is removed and you won't get paid.
@rebshopin wrote:
.......if they pay bonuses they lose money.
@LisaSTL wrote:
I forgot to add this for our friend who thinks Maritz will lose money. Maritz is a billion dollar company. Mystery shopping is simply an add on they want to provide directly to their clients instead of subcontracting the service. The small mystery shopping department could lose money and it would not even be a blip on the corporate radar if it was sold as a small part of a much bigger contract.