@Sybil2 wrote:
There is an easy solution to your dilemma. In my Excel spreadsheet, I have a JOB ID column. When I receive my MaritzCx paycheck, I open Excel, filter for my unpaid MaritzCx shops and just check off each Job ID on the check stub as I update the payment information in Excel. When I find an unpaid job, I will usually wait one more pay period which is only two weeks. Depending on when the final report was actually edited, some of them do not make the pay period cutoff date.
Using my system, I truly do not have many payment issues. I think I have called their accounting / payroll department less than five times in about 10 years. The biggie issue was a missing check through the USPS, having to put a stop payment on it, wait for them to reissue the check; unfortunately all of this was during the holiday season when their main office in St. Louis actually closes for the last two weeks of the year.
The only issues I've had with payments have been an issue with a check being 50 cents or a dollar short of my expectations and not knowing why. I can track the job ID, but if I get paid for 8 jobs and my check is a bit less (or more, I guess, although that rarely happens, alas) than I was expecting, I don't have any way of knowing which one is short and why it is short. I've called the accounting department and had the lady walk me through it, but that was painful for both of us (she was clearly peeved at having to tell me the payment amount for each Job ID and I was peeved that I had to call someone to find out this simple information). Turns out the reimbursement amount on a new (to me) job was persnickety... it's up to $6 total, but only up to (for example) $5 in gas and $1 in retail, so my $5.50 in gas and $0.75 in store purchase that I was expecting to be reimbursed $6 for only reimbursed $5.75 (or something like that... it was a year or more ago at this point and one of the first shops I did for them).
I never worry that Martiz isn't going to pay me, but a clear accounting for what they've paid would be nice. If I had just let that 50 cents or a dollar go, I'd never know the reimbursement policy (I maintain that it was vague in the guidelines, but, again, it was a while ago at this point, so I can't be sure).
tl;dr: It would be nice if Maritz had the ability to see our payment breakdown on their site. The process for reconciling payment discrepancies is painful despite Martiz being a reliable payer.
Shopper in California's Bay Area