I think it was automatic. When I inquired about the payment in September, I was told that I was not contacting the correct person/department, and I was given a different email addy, phone number or name. It was a never ending viscous circle.
I really enjoyed their furniture shop, but I won't wait 4 months to be paid. That is not worth it to me.
"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton