Back in 2011, I used to have to badger Ridgway for payment, so I limited working for them because I don't like to have to badger for payment. I never got paid until I emailed Ann and asked for the money. I noticed a big change a couple years later and so I started doing a lot more work for them.
I'm puzzled by the reports that shoppers are still having to ask for their money. I haven't had to do that in recent years. They seem to pay through PayPal between the 6th and the 15th of the month. I think they also pay by check and I'm not sure what the payment schedule on that is, I'm guessing it takes longer to receive the check than a PayPal deposit. I just got paid for shops done in October. If your shops were done in October and you haven't been paid, I would email them. If your shop was done in November, I would wait until January.