@COMystery wrote:
Am I wrong expecting payment? Do we literally have to pull up our shops before we enter the door of the shop, to make sure the shop hasn't been cancelled? Oh wait, no that won't even work. They can still cancel before you have a chance to enter the report.
@calicakes wrote:
I have a huge issue with Intellishop. Don't think I'll be shopping for them anymore. I was scheduled for a famous shoe store. The instructions said " Dont buy a shoe off the clearance rack, if so, shop will be invalidated". I picked a shoe off the regular rack, it was on "sale". When i went to purchase, it rang up on clearance. What was I supposed to do?? tell the cashier I didnt want a clearance shoe?? No. I bought it and when I got to my car, I emailed scheduler. NO RESPONSE( this was a friday)/ On Saturday, I contacted the help desk. I never got an overdue notice or any email. Finally get a response from the scheduler late Monday how the shop was removed from my log and it " should be ok for the shoe I bought, just explain it". She said " We need the shop asap". I said " I'm at work now and can't write it up until I get home". She cancels the shop. WTF? Now I have to go and return the damn ugly shoe. I told her that I hope I'm not penalized for this and she says NOTHING back.
@KathyG wrote:
I accepted an Intellishop hardware/garden store not too far from my house. As part of my preparation, I looked at the printer-friendly report form and chose one of the authorized shop scenarios. Completed the shop this morning, came home to do the report, and found out the 'real' version does not list my scenario! I can't wait to see what response I get to my emailed question about this.
@KathyG wrote:
Update and a question--shop was ultimately accepted. The scheduler scolded me for not opening the report form to get the information. Of course, you have to open the report to get to the printer-friendly version, which is what I use to prepare my cheat sheet of questions. Am I doing it wrong?
@calicakes wrote:
I have a huge issue with Intellishop. Don't think I'll be shopping for them anymore. I was scheduled for a famous shoe store. The instructions said " Dont buy a shoe off the clearance rack, if so, shop will be invalidated". I picked a shoe off the regular rack, it was on "sale". When i went to purchase, it rang up on clearance. What was I supposed to do?? tell the cashier I didnt want a clearance shoe?? No. I bought it and when I got to my car, I emailed scheduler. NO RESPONSE( this was a friday)/ On Saturday, I contacted the help desk. I never got an overdue notice or any email. Finally get a response from the scheduler late Monday how the shop was removed from my log and it " should be ok for the shoe I bought, just explain it". She said " We need the shop asap". I said " I'm at work now and can't write it up until I get home". She cancels the shop. WTF? Now I have to go and return the damn ugly shoe. I told her that I hope I'm not penalized for this and she says NOTHING back.
@eyelove2shop wrote:
Why didn't you just write the report up? And send the scheduler an separate email explaining what happen?
At worst they would have rejected your shop.
@calicakes wrote:
I have a huge issue with Intellishop. Don't think I'll be shopping for them anymore. I was scheduled for a famous shoe store. The instructions said " Dont buy a shoe off the clearance rack, if so, shop will be invalidated". I picked a shoe off the regular rack, it was on "sale". When i went to purchase, it rang up on clearance. What was I supposed to do?? tell the cashier I didnt want a clearance shoe?? No. I bought it and when I got to my car, I emailed scheduler. NO RESPONSE( this was a friday)/ On Saturday, I contacted the help desk. I never got an overdue notice or any email. Finally get a response from the scheduler late Monday how the shop was removed from my log and it " should be ok for the shoe I bought, just explain it". She said " We need the shop asap". I said " I'm at work now and can't write it up until I get home". She cancels the shop. WTF? Now I have to go and return the damn ugly shoe. I told her that I hope I'm not penalized for this and she says NOTHING back.