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@frodosdojo wrote:
This client is a big company that is not open on Sunday.
@frodosdojo wrote:
The business runs 7 days a week but corporate is closed on the weekends (imagine a gas station or some other similar business).
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@leaiso wrote:
Maybe we speak similarly, but everything you said makes sense to me -basically (an example, of course). You told them on 8/1 that you were available on 8/10 to do the shop, but not told until 8/10 to do the shop. Which to me means they are wasting your time because you could have signed up for other shops in the meantime.
@bgriffin wrote:
@frodosdojo wrote:
This client is a big company that is not open on Sunday.
@frodosdojo wrote:
The business runs 7 days a week but corporate is closed on the weekends (imagine a gas station or some other similar business).
I'm sorry that you found my response "nasty." I wasn't trying to be. I was simply trying to be helpful. At the same time if you look at the two quotes above I'm sure you can understand how it was easy to be confused. Ok. It still is easy to be confused. Because that makes no sense.
You stated the company was not open on Sunday. I'm honestly thinking homophobic chicken or overpriced art supplies that are always half price. Then you stated you wanted to start them today. Well you said it wasn't open on Sunday. Now you're saying they are open 7 days a week. But you said they weren't open on Sunday.
@frodosdojo wrote:
she doesn't respond back until the day I said I would start (3 day span) and says I cannot do 2 of the shops I asked for. I set aside this time to complete those shops. She says it is the client's fault and that's just how it goes.
@frodosdojo wrote:
I got all the shops I requested but after the date I told her I was available.
@frodosdojo wrote:
Again, I suggested the company was similar to a gas station. You cannot reach the corporate office of Grey Gas Station on Sunday. However, you can do a mystery shop of Grey Gas Station on Sunday since they are open.
When you stated my post was convoluted and confusing, the tone was unpleasant to me.
@LisaSTL wrote:
While it is a good idea to try to accommodate your clients, the MSCs, to do so at the loss of other work is being too accommodating. If I have other opportunities while waiting to be assigned a shop I never turn them down. Instead of asking the scheduler for an update, I will send an email explaining my availability has changed due to the delay and will give them my new dates.
@bgriffin wrote:
@frodosdojo wrote:
she doesn't respond back until the day I said I would start (3 day span) and says I cannot do 2 of the shops I asked for. I set aside this time to complete those shops. She says it is the client's fault and that's just how it goes.
This part makes your complaint look like your problem is you asked for 3 and only got 1 and you had set aside time to complete 3 shops. Back to my point of setting aside time to complete shops that were not confirmed. Then you state it was the client's fault you can't do 2 of the shops.
You barely mention the delayed response and then glossed over it as if it were an added point and not central to your complaint.
Then later you add this:
@frodosdojo wrote:
I got all the shops I requested but after the date I told her I was available.
But from the previous quote you appeared to be complaining that you didn't get 2 of the shops.
Either way, yes, not getting back to you in a timely manner is annoying, and I personally rarely work with such schedulers. And I agree with Lisa's point. Until I get a confirmation from the scheduler that time is not booked.
@frodosdojo wrote:
But where is my accountability when I tell the scheduler I am available on specific dates ? I feel that if I tell someone I can work for them on a certain day, then I stick to it. If something better comes along and I email the scheduler that I can't work the dates I committed to, how does that make me look?
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@bgriffin wrote:
@frodosdojo wrote:
Again, I suggested the company was similar to a gas station. You cannot reach the corporate office of Grey Gas Station on Sunday. However, you can do a mystery shop of Grey Gas Station on Sunday since they are open.
When you stated my post was convoluted and confusing, the tone was unpleasant to me.
I'm sorry you didn't like my tone, next time I'll think of a nicer way to say your post was convoluted and confusing. When I figure that out I'll tell you that your post was convoluted and confusing in a nice way, but unfortunately I don't have that in my brain right now.
Also you didn't say "the corporate office isn't open on Sunday." The corporate office should have nothing to do with your ability to perform a shop. You said "the company is not open on Sunday." Yet another way your post was convoluted and confusing.
@frodosdojo wrote:
But where is my accountability when I tell the scheduler I am available on specific dates ? I feel that if I tell someone I can work for them on a certain day, then I stick to it. If something better comes along and I email the scheduler that I can't work the dates I committed to, how does that make me look ?
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@bgriffin wrote:
I think it's more obvious that you are pissy about the situation and because of that are writing less coherently than you think you are and are not realizing that people who are reading are not in your head with all of the information you are trying to get out. It's ok, we all do the same thing when we're ticked off about a situation.
@LisaSTL wrote:
How does that make you look? Like an in demand business person. You are thinking like an employee and we are anything but.
Try this. You tell a painter you would like your living room painted. The painter gives you the dates they have open, you respond by saying you will have to let them know. Time goes by, you don't say yay or nay on the dates offered while the painter gets other clients ready to commit. Should the painter cancel on those clients when you decide mid-week you really do want their services or should they try to reschedule you for the following week?
@frodosdojo wrote:
But where is my accountability when I tell the scheduler I am available on specific dates ? I feel that if I tell someone I can work for them on a certain day, then I stick to it. If something better comes along and I email the scheduler that I can't work the dates I committed to, how does that make me look ?
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