1. Forums
  2. Mystery Shopping Company Discussion

Taking a Break from Service Check Job, Editor Issues

December 10, 2017 08:33AM
@JASFLALMT wrote:

@Irene_L.A. wrote:

I had the same problems with an Editor...if you don't put everything in exact order or you double space, your grade drops and you have to re-do. The time involved working with that Editor doesn't equal the pay. I like one shop they have, but, just don't see their way of Editing valuable. I got a seven and put in a lot of time, however, everytime you have to change something, your grade drops a point....

Gosh, that seems really stupid on the editor's part. Sending a report back because it wasn't in the order they wanted and you double spaced, and they want YOU to fix it? It's called job security, editor. It's your job to fix it. As long as all of the necessary information is there they should not return the shop to you to re-do. For crying out loud, how hard is it to take out one of the spaces?!!!!


When the instructions are stated, yes, the shopper should follow them. It actually takes quite a bit of time to make those corrections. Do you have any idea of the tiny amount of money an editor makes per edit? Way less than you might think.

smiling smiley Jamie
Editor and shopper


Edited 1 time(s). Last edit at 12/10/2017 08:36AM by Jamiesan.
Reply
Log In
x

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

More Discussions About Service Check (All Companies)
December 10, 2017 01:44PM
As a whole, my problems with editors have been minor. When their issues do arise, I just sigh and do as they ask. If it becomes a recurring thing, I'll avoid the particular shop and keep the circumstance in my mind as why I hesitate to perform the shop.
The same goes for the shops where the owner or attendant/employee is not customer friendly or complains later about my report or a particular narrative of the report. I give them three chances (meaning three shop periods). If after the third time I still hear some complaint of any sort, I remove the shop from my list of shops I'll perform.

Why put yourself through that stress?
Reply
December 10, 2017 03:56PM
@Jamisan, I couldn't agree more because as I stated it happened and I don't normally have problems with Editors. I as well got a 7 and the fee for this job that ended up taking 2 hours with re-writes was $7.00 plus your 10.00 reimbursement. For those that haven't done this job, try it, I dare you. My first silent response to myself,
was put the report where the sun don't shine....but I finished it and got paid, oh did I mention, they are one of the longest paying MSC's......hopefully, they'll read this and remove the person. I would still do the shop as it is
close to me, having two in my town, and, I always find something (food) to buy.

Live consciously....


Edited 1 time(s). Last edit at 12/10/2017 04:01PM by Irene_L.A..
Reply
December 10, 2017 04:09PM
@Jamiesan wrote:

@JASFLALMT wrote:

@Irene_L.A. wrote:

I had the same problems with an Editor...if you don't put everything in exact order or you double space, your grade drops and you have to re-do. The time involved working with that Editor doesn't equal the pay. I like one shop they have, but, just don't see their way of Editing valuable. I got a seven and put in a lot of time, however, everytime you have to change something, your grade drops a point....

Gosh, that seems really stupid on the editor's part. Sending a report back because it wasn't in the order they wanted and you double spaced, and they want YOU to fix it? It's called job security, editor. It's your job to fix it. As long as all of the necessary information is there they should not return the shop to you to re-do. For crying out loud, how hard is it to take out one of the spaces?!!!!


When the instructions are stated, yes, the shopper should follow them. It actually takes quite a bit of time to make those corrections. Do you have any idea of the tiny amount of money an editor makes per edit? Way less than you might think.

Why yes, Jamie, I actually do. I have been an editor for two different MSCs. Both of those companies valued their shoppers a great deal more than Service Check, apparently. But, I found editing tedious and not worth the pay. I certainly never felt the need to make a shopper feel embarrassed or ashamed, and if all of the required information was there, I fixed the report and sent it on to the client. I never sent the report back to a shopper for corrections unless something was not clear or if some of the required information was missing.

Edited 1 time(s). Last edit at 12/10/2017 04:10PM by JASFLALMT.
Reply
December 12, 2017 02:57PM
Karin NO, Kate YES
Reply
December 13, 2017 08:43PM
So! I guess you cannot fire back an email that suggests that they do the job that they were hired to do.
Reply
December 13, 2017 09:40PM
@wwin wrote:

I usually do a certain Service Check shop once a month or so and donate the products purchased to a local rescue. A few months ago I had multiple problems with an editor requesting vague changes to a narrative and addition of other information that did not follow the guidelines or written sample. I told myself I'd give them one more chance and stop doing the jobs if I have any more problems.

This month I unexpectedly did three locations, the first two with no problems early in the month. The third, completed last week, just came back scored as an 8. The editor admonishing me for the narrative needing to be more elaborate, not summarized... except that is the format and example they give to follow and I receive 10's on regularly. Honestly, I can't tell if the editor doesn't like me or has an issue with the writing requirement/sample for the job. The nice part about being an IC is I don't have to figure it out, I can move on. Maybe come back to the jobs in a few months and see if the MSC gets things settled.


I had to give up on them a while ago because of the editors and wanting an extraordinary amount of narrative for a minuscule amount of pay.

****************


Motivation increases when we assume large responsibilities with a short deadline.
Reply
December 14, 2017 06:30AM
I stopped shopping for Service Check for the same reason. They asked me few simple questions to clarify and I got a 7. I figured they didn't want me shopping for them.
Reply
January 28, 2018 12:11AM
I find this discussion interesting in that this MSC criticized me for providing TOO MUCH DETAIL. After one job, I have moved on. Other MSCs appreciate detailed reports.
Reply
February 05, 2018 11:41PM
@pammie8223 wrote:

I had to give up on them a while ago because of the editors and wanting an extraordinary amount of narrative for a minuscule amount of pay.
The client I did most for SC moved. Now it offers about 3/4 of the pay and requires more work (including photos.) No thank you.

"Let me offer you my definition of social justice: I keep what I earn and you keep what you earn. Do you disagree? Well then tell me how much of what I earn belongs to you - and why?” ~Walter Williams
Reply
Sorry, only registered users may post in this forum.

Click here to login