Cirrus does things a little differently than most MSC's and you simply have to be willing to jump through their hoops.
1. Did you fill out the invoice and submit it?
2. Did you check when their payment date is for your shop? They typically pay about three months after you do the shop.
A lot of folks simply choose not to shop for them for these reasons. I'll shop for them, but only if they are willing to pay a bit more than I expect from other companies.
Once you've checked that you have submitted the invoice and if the payment is overdue, you should be able to find a phone number for them. I've had to chase payments a couple of times, but have always been paid.
@Itsybitsy1 wrote:
Bad news. I am owed $25 and husband is owed for 3 months ,$50. He is fed up with them. I sent an email to a scheduler who sent me an email soliciting work that I am not interested in working for them. Pay up or I will turn them over to collections and file a complaint with the BBB. No other apartment shop company is an issue.
Hard work builds character and homework is good for your soul.