GCS/ Intouch Insight pharmaceutical audits recertification

I received an email this morning from GCS that one of their clients has made some changes and that all field auditors are going to have to do a recertification to perform audits for this client. We are not compensated for doing the certifications, which I understand and agreed upon when I first started doing these audits. However, I feel it is unfair for them to ask us to do the 2018 certification and then a month later turn around and say that we have to do it again because of the client making changes. It just didn't set well with me and I needed to vent. That and their policy of docking pay for very minor errors really ticks me off. I've only had it happen once or twice in doing audits for many years for them, but as imperfect as they are, I feel that the entire relationship is a little lopsided. I am seriously considering kissing them goodbye.

Edited 1 time(s). Last edit at 02/06/2018 08:18PM by Catmom.

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

I concur with you. There was much time spent going thru the multitudes of test the first time! Midyear is one thing, but 30 days is ridiculous. As a result I haven't completed the second round. Just lost interest.

Shopping up and down the Colorado Rocky Mountain front range.
I love this company and have never had any problems that were not my fault. I especially like the way they are doing the testing now. Being able to see the ones you missed makes all the difference in the world in my opinion.
Yes, I like that you can see the wrong answers in the testing. That has helped a great deal. I just wish they could get their act together as far as having the certification test ready and not turn around and ask to do it again a month later. As far as docking the pay goes, I have done work for them for years and only twice had an error that was very inconsequential that I corrected promptly and they take part of your pay because of it. I could understand if it was a serious error or you did not correct it when asked, but seeing as they do not pay all that great to begin with, is discouraging. They have trouble retaining people and I can understand why.
Sorry, only registered users may post in this forum.

Click here to login