Private Eyes Online contact went MIA after promising bonus

Does anyone have a contact info for Private Eyes Online? I did a shop in November '17 and their scheduler Carrie promised $100 for travel/bonus. She has not been communicating since late December. This has never happened before since Freeman went down and left me without pay for few shops. Shop was for Merc and they are very well still in business and communicating. What do I do? It is $100!! I would have not done the shop without the bonus...

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