@Snoqueen1 wrote:
I completed a shop for Ipsos & the guidelines say: "you can visit the store anytime but it must be one hour before closing". I did a shop where store closed at 6. I arrived at 5 & it ended at 5:30. The Summit Scheduling Editor is rejecting saying I didn't complete the shop within 1 hour of closing. This make no sense to me bc there is no way of knowing how long a visit will last, so how can they say it should be completed within one hour of closing? .
@roflwofl wrote:
I'm guessing if you had arrived at 4:45 and completed the shop at 5:15, it might have been accepted because you are correct that it's difficult to accurately predict when a shop will end, so if you arrived at 4:45, hoping to complete the shop by 5, an hour before closing, that might be an argument. But If you arrive at 5:00, which is the deadline,one hour before closing, it's a pretty sure bet that you will not complete the shop by 5PM, an hour before closing. Unless your shop only lasted one minute, you'd be into the last hour before closing. Just saying. I'm all for escalating it like kenasch suggests. See what they say..
@Snoqueen1 wrote:
Niner, What time did u start the shop & what time did the location close? I would stay persistent w/ the editor & stand your ground. Also reach out to the scheduler to let them know what's up.. If it's the EXACT same situation as mine you should NOT get rejected!!!
@Niner wrote:
I completed it during the last hour. I did not start before 7 pm, and they closed at 8 pm. They actually offered a huge bonus after they didn't accept my shop. I drove an hour there, spent 35 minutes at the shop, drove an hour home, took the test and read the instructions, and wrote up the report. I wasted a good four hours of my life for nothing. This was my first shop for them. I offered to go back when I saw it advertised again, to have my spouse do it if I couldn't, and they never responded. I don't want to waste my time like this.
@Niner wrote:
@Snoqueen1 wrote:
Niner, What time did u start the shop & what time did the location close? I would stay persistent w/ the editor & stand your ground. Also reach out to the scheduler to let them know what's up.. If it's the EXACT same situation as mine you should NOT get rejected!!!
I completed it during the last hour. I did not start before 7 pm, and they closed at 8 pm.
@roflwofl wrote:
I started my post, went to fix a bagel, and came back to finish ...... and somehow you had read my mind and posted while I was bagel-ing.......
@Itsybitsy1 wrote:
One hour before closing would be before 5 not at 5.
@roflwofl wrote:
Haha, I see, we are on the same page. I started my post, went to fix a bagel, and came back to finish ...... and somehow you had read my mind and posted while I was bagel-ing.......
@CoffeeQueen wrote:
With cream cheese?
@roflwofl wrote:
Haha, I see, we are on the same page. I started my post, went to fix a bagel, and came back to finish ...... and somehow you had read my mind and posted while I was bagel-ing.......
@BirdyC wrote:
@Niner wrote:
I completed it during the last hour. I did not start before 7 pm, and they closed at 8 pm. They actually offered a huge bonus after they didn't accept my shop. I drove an hour there, spent 35 minutes at the shop, drove an hour home, took the test and read the instructions, and wrote up the report. I wasted a good four hours of my life for nothing. This was my first shop for them. I offered to go back when I saw it advertised again, to have my spouse do it if I couldn't, and they never responded. I don't want to waste my time like this.
I'm sorry, but I'm really confused by your post. Maybe you can clarify? It sounds like you didn't follow the instructions. (Did you really take the test and read the instructions after you did the shop, or are your steps just not in order?)
If the location closed at 8 p.m. and the instructions state to visit the store one hour before closing, and you didn't start BY 7 p.m., then it sounds like you didn't get there in time. Even if you started the shop at exactly 7 p.m., that sounds compliant. But 7:01, and it's not.
Bottom line is, what time did you start the shop? Without knowing that, nobody can know whether you performed the shop correctly or not. Or did your shop state the visit-time requirement differently? I've never seen a shop that instructs you to visit DURING the last hour, other than a burger shop where they want to know if staff is starting to close early.
@Niner wrote:
I took the test before going to the shop. I arrived at 7:20 and was there for around a half an hour (35 minutes). Everything was completed, included a price quote for five items given to me as an invoice.