1. When did you do the shop?
2. Was this your first shop/first payment for Maritz?
3. Is direct deposit enabled and is your account shown in your profile? (Direct deposit may take up to 2 pay cycles.)
4. Did you correctly submit an invoice to Maritz after completing the shop?
On their Help page, they have a Contact Us election or you can call them toll-free at: 1-800-782-4299