Hey All;
I did a whole slew of the Ipsos shops that require that you visit a small store and make a purchase on a route... Most of these (dozens) went through with no issues -- although a few of these (that were at assigned locations) were at businesses that were permanently closed. When this happened, I marked the location as closed in the survey, and submitted a picture, as well as a description.
Well, I was paid for all of the completed shops, but each "closed location" has a "hold pay" on it, and they've re-listed them on the job board. I never received an e-mail from an editor, and when I reached out to the (Summit) scheduler, she told me to look for an e-mail from the editor... I went through spam and everything -- I received nothing. I replied to her and told her I received nothing... and got no reply. I reached out to another (Summit) scheduler, and she said she'd love to help -- but they aren't her shops, so she can't touch them.
I can't find any contact info on Ipsos's site for these projects... although it says "contact us" under the hold pay.
Does anyone have good contact info for them? I rarely have issues with these shops (and I do tons when they come up) -- although I did notice that I had the same thing happen last year when one of the stores were closed as well (during their posted business hours)... but I must have forgotten about it or didn't catch it. This is only like $40, which is very small compared to what I bring in when I route these -- but I feel if a location is permanently (or temporarily closed during their hours) I should be compensated for visiting in some way -- especially if the form implies that I should submit proof that it was closed.
Thanks!
N