Sentry new payment method, they want your bank sign in information

Most of this discussion would end if either one of you stops answering the other. My post was about Sentry asking for your bank log on information. NEVER give anyone your bank log on information. I don't care how secure they say it is. It can always be hacked or stolen.

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@johnb974 We never asked for your logon information. It's very clear that you are uncomfortable with IAV. There was an alternative method available to verify your bank account.

@johnb974 wrote:

Most of this discussion would end if either one of you stops answering the other. My post was about Sentry asking for your bank log on information. NEVER give anyone your bank log on information. I don't care how secure they say it is. It can always be hacked or stolen.
@Sentry Marketing wrote:

@johnb974 We never asked for your logon information. It's very clear that you are uncomfortable with IAV. There was an alternative method available to verify your bank account.

@johnb974 wrote:

Most of this discussion would end if either one of you stops answering the other. My post was about Sentry asking for your bank log on information. NEVER give anyone your bank log on information. I don't care how secure they say it is. It can always be hacked or stolen.


They do ask for your log in information. " With the Instant Account Verification option, a user is prompted to select their banking institution and enter their online banking credentials to verify the account."
@johnb974 You are correct inasmuch as IAV requires that one login to their bank account. The issue is your statements that the method is not secure.

Why would banks allow this method of account verification if it did not meet their data security requirements? This same method of verification is used by thousands of other applications, including Paypal. Again, I understand that you are not comfortable with it.
@Sentry Marketing wrote:

@johnb974 You are correct inasmuch as IAV requires that one login to their bank account. The issue is your statements that the method is not secure.

Why would banks allow this method of account verification if it did not meet their data security requirements? This same method of verification is used by thousands of other applications, including Paypal. Again, I understand that you are not comfortable with it.

Once again they are asking for your log in information. Giving that information to ANYONE opens up your account to be hacked or money stolen. Pay Pal does not ask for your log in information.
@johnb974 I just logged into my Paypal account and clicked Settings and then Update Bank Account. The next screen displays the logos of 10 banks along a link that reads "I have a different bank". If you click on any of the bank logos, the next screen displays that banks online login page with the link "Link Bank Instantly". This is IAV and exactly the setup we have in our application. Paypal also offers verification using microdeposits.

I've never read one post on this site or any other hammering Paypal for offering this verification method.

I accept that you are uncomfortable with IAV, but your continued insistence that the method is not safe and secure is simply not accurate.
They also offer using your routing number and account number, something Sentry does NOT!!!!
This is false.

@johnb974 wrote:

They also offer using your routing number and account number, something Sentry does NOT!!!!

Hard work builds character and homework is good for your soul.
@johnb974 It is demonstrably false that our app does not offer an alternative to IAV. The button to the right of the IAV button is labeled "Add A Bank - Microdeposits". The instructions above these buttons reads:

BEGIN TEXT
If you use IAV to add your bank account, your bank account login information is not stored in any place. The login information is only used to verify your bank account instantly than waiting 2 - 4 days for the micro-deposit verification to process.

If you prefer not to use IAV or do not use online banking, click the Add A Bank-Micro Deposits link to add your bank account. Micro-Deposit is a process where two small deposits (less than $1.00) are made into your bank account you use to make your initial deposit and you verify the two small deposits with us once they have been made into your account.
END TEXT

@johnb974 wrote:

They also offer using your routing number and account number, something Sentry does NOT!!!!
@Sentry Marketing wrote:

@johnb974 We never asked for your logon information.

Now you're saying they don't keep the information. You have no control on who sees that information.
@johnb974 You continue to post incorrect information. Please stop. You have no factual basis for stating "you have no control on who sees that information".
As an aside, it's really not that difficult to figure out who most of the people on here are. If someone is that concerned with their privacy (I am;-)), they probably ought to use a pseudonym.

Seriously, nobody cares that you're offended.

(Yes, I stole Hoju's tagline.)
@Sentry Marketing wrote:

@johnb974 You continue to post incorrect information. Please stop. You have no factual basis for stating "you have no control on who sees that information".

You don't have any control over who sees the information, that's a fact. As I keep saying, NEVER give your banking log on information to ANYONE.
It is not a fact, johnb974. You can continue to repeat it over and over again, but the FACT is that what you are claiming is not factually correct and you have NO factual basis to back up the statement.



@johnb974 wrote:

@Sentry Marketing wrote:

@johnb974 You continue to post incorrect information. Please stop. You have no factual basis for stating "you have no control on who sees that information".

You don't have any control over who sees the information, that's a fact. As I keep saying, NEVER give your banking log on information to ANYONE.
There are two options, one with a routing number and micro deposits, one with the IAV, what is all the confusion about?
Msaddict asks:

There are two options, one with a routing number and micro deposits, one with the IAV, what is all the confusion about?

Bob replies:

I was also wondering why with TWO payment choices, one not involving IAV, this thread has such differing opinions. If the fact that an option exists of which one has zero interest bothers a shopper, it is their prerogative to deactivate their account. Were I a shopper for Sentry, though, I would absolutely not consider providing my bank log-in information. That is not a reflection upon Sentry, as the same is true for any situation.
@shopperbob wrote:

Msaddict asks:

There are two options, one with a routing number and micro deposits, one with the IAV, what is all the confusion about?

Bob replies:

I was also wondering why with TWO payment choices, one not involving IAV, this thread has such differing opinions. If the fact that an option exists of which one has zero interest bothers a shopper, it is their prerogative to deactivate their account. Were I a shopper for Sentry, though, I would absolutely not consider providing my bank log-in information. That is not a reflection upon Sentry, as the same is true for any situation.


No other company I know of would ask for your bank log on information.
Are you really not able to understand what is being written again and again? Choose the other option, the mystery shopping company is not the one asking.
@Msaddict wrote:

Are you really not able to understand what is being written again and again? Choose the other option, the mystery shopping company is not the one asking.

The MSC is the one who pays you. They're the ones asking for the information. Any company that dares to even ask for my bank log on information will not get my business.
I just did the two deposit option with routing and account numbers just like all other MSC’s that allow direct deposit. I made 6 cents too!
Don't get too excited: They are going to take that six cents away!

Edited out a poorly formed joke.

@kenasch wrote:

I just did the two deposit option with routing and account numbers just like all other MSC’s that allow direct deposit. I made 6 cents too!

Hard work builds character and homework is good for your soul.


Edited 1 time(s). Last edit at 01/31/2019 04:42PM by MFJohnston.
@johnb974 Paypal uses this exact same method to connect a user's bank account to their Paypal account. Bill.com also offers IAV as a method of bank account verification. I know of at least one other mystery shopping company whose method of payment involves IAV. I am not going to mention them because I have no desire to draw them into this cluster of a conversation.

It's one thing for you to state that you don't prefer to use IAV and quite another to keep insisting the method is not safe and secure based on something other than FACTS.
"(When they have the routing numbers and account information, they can withdraw money, too.)"

Before this statement starts another brush fire, only the micro-deposits can be withdrawn. Our application does not have the capability of performing withdrawal transactions.

The app can only deposit money.

@MFJohnston wrote:

Don't get too excited: They are going to take that six cents away!
(When they have the routing numbers and account information, they can withdraw money, too.)

@kenasch wrote:

I just did the two deposit option with routing and account numbers just like all other MSC’s that allow direct deposit. I made 6 cents too!
==> Sorry, I should have been more clear. Yes, only the microdeposits are able to be withdrawn.

It was a poor attempt at humor... Something that is sorely needed.

Hard work builds character and homework is good for your soul.
If you have a bank account connected with PayPal, consider closing it and creating new bank accounts with the same institution so that PayPal does not have your bank account information. In other words, close the accounts they have numbers on. Then, open a new PayPal account using only a credit card....or debit card. NEVER give them access directly to your account.
@Sentry Marketing wrote:

It is not a fact, johnb974. You can continue to repeat it over and over again, but the FACT is that what you are claiming is not factually correct and you have NO factual basis to back up the statement.

This discussion will only raise your blood pressure Dave. I have done this myself with the same poster. Now, I just don't bother.
@johnb974 wrote:

If you have a bank account connected with PayPal, consider closing it and creating new bank accounts with the same institution so that PayPal does not have your bank account information. In other words, close the accounts they have numbers on. Then, open a new PayPal account using only a credit card....or debit card. NEVER give them access directly to your account.
I completely agree with you here. They will screw you over, withdraw your account for a phony SNAD on feebay, and never, ever admit their errors if it will cost them anything.

I hate PP and use it only as a necessary evil, choosing any other payment when possible.

Seriously, nobody cares that you're offended.

(Yes, I stole Hoju's tagline.)
Just ask your bank if you should share your bank log on ID and password with anyone else. Ask them what happens if you do.
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