Please help with IPSOS

Omg is there anyway to contact someone at IPSOS urgently? I had 16 green shops left to do. I woke up at 7am and bought $50 in gift cards and put gas in my car and drove an hour and a half to get to the area my shops are. After i got done with my 5th shop, on my way to my 6th, i went to sync my shops and they all just disappeared. I don't know what to do. Omg i miss the old company so much! Im sitting in a parking lot panicking right now.

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The scheduler is not going to be able to help with technical issues. I would try syncing again, maybe it's just a glitch.
Try checking the site on internet. If needed, you can use the desktop site on your phone (not easily, though).

sestrahelena
Wow. What happened?

Tech needs backup. When I'm on a route, I have the first page of each assignment printed out hardcopy. If all else fails, I'll have the address, etc.; and I should be professional enough to complete the assignment from that alone.

I feel for ya!!!
Yes, please let us know what happened.

I do know that at times I saw a due date (say March 17 for example) and assumed I had all day to do the shops, but then got an overdue notice in the afternoon of March 17. It was then that I noticed the shops were actually due at 2 a.m. (02:59). I thought I had all day on March 17th to do them, but in reality they should have been completed on March 16. In my case, my shops did not disappear and I emailed my scheduler letting them know what happened, and I got them done ASAP.

Driving 1.5 hours for nothing sucks. I hope it worked out okay.
A little off topic but do you all like the way the IPOS site has changed? I can not find where to look for avaiable shops now . Any tips
Mobi has been so touchy for the past several months. I turned off the auto sync function and just completed everything locally on my phone then synced everything when I got home onto reliable wifi. I've had far fewer issues with it since.

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Seriously, nobody cares that you're offended.
Sorry it took so long to respond. Well the shops were overdue, but I was picking up 70-90 shops at a time, so as long as I kept getting them done, I was getting extensions. Well I was updating my scheduler all week and then I went to do the shops this day. I have auto sync turned off, so when I accidentally synced that day, the shops were all removed. Well I was not told that my scheduler had changed and my shops were removed for being overdue. After tons of emails I was given back the shops that were completed, but I did lose the others. Then, when I was given back the shops, I couldn't even do them because I use the app and I couldn't remember any of the names other info after I was home. Really it was my fault for being overdue but then again, at the time, I was really upset no one had notified me of the scheduler change either. After that I have done many more shops with no issues and good communication. It was a day lost and many miles drove for nothing, but it was a lesson learned to always sync throughout the day.
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