I haven't had an issue logging in this week but I just completed two shops and as of today (and my reports were positive, objective, unbiased reports too), I was told the following: "Our Clients need the most objective, unbiased reports that we can provide. We also want to help keep you from being identified by the business staff as a mystery shopper, so we must sometimes limit the number of shops that any one Shopper can do for a particular project during a month. The limit parameters are complex, but they have been developed with our Clients’ needs in mind. (Please note shop limits involve restricted information, and our staff is unable to state which limits, if any, have been met at a particular time.)" What does that even mean when I did all I could to remain discreet and followed the guidelines? So frustrating.