@Eric in Tampa wrote:
For those of you that are dealing with Frank, my question is WHY? Yes, Frank isn't exactly the friendliest communicators, but he has schedulers that handle shop questions and payment issues. Nikki has been one that has worked for JM Ridgeway for years, and is very receptive. She may be hot and cold, yet she is one that gets the job done. Beth is another scheduler (works through Quantum) that also schedules JM Ridgeway jobs.
Instead of canceling (automatic bad mark), I let the due date come and pass.