I helped them open a new casino shop a year or ago (not in Vegas) and I felt like they didn't give me enough leniency in the report since they were building it in my feedback/report. The report changed on every submission I gave them. They expected me to change my report for every time they changed the report requirements.
An overnight hotel stay and three hotel shifts and I got NADA in reimbursement from them because I didn't respond in a "timely manner" to their inquiries. I do believe the follow up shoppers benefited from my problems.
One was evaluate the players club on the third shift. The players club closed at 11 PM and wasn't open during the third shift. There was no box to state that so I had to fill out 25 questions and a narrative to let them know that. Also, their shifts aren't the normal 8-5, 5-11, 11-7 or whatever. They were more like 9-7, 7-3, 3-9. Those shifts are still not reflected in their requests for shops.
Otherwise, I've really liked the company on all the other shops I've done for them. Responsive and pay on time and reasonable.
Removed in error. Our apologies.