@Kristylynnr wrote:

Hey everyone so I completed my first shops for Maritz in July. One was done on July 11 and the other one was done on July 12. This was my first time ever completing a shop for them. Usually after I'm done performing shops I like to login to the portals to check if they were approved. I noticed that my shops disappeared from "My completed shops" a while ago but never thought anything of it. I figured they were approved and removed. Now fast forward a week later I'm on the website just looking through it and I noticed a button for "Submit my invoice". I was confused as to what this was so I clicked the Help section to watch a short tutorial on it. According to that video, it was saying that I am to submit an invoice within 14 days of completing a shop. I had no clue I had to do this.

Does this mean I won't get paid for the 2 bank shops I completed because I didn't submit an invoice? I am freaking out. Those were high paying shops and my first time doing bank shops. I had no clue that this had to be done. Has this happened to anyone else? Is this a known thing, am I the only one who didn't know this?

@Kristylynnr wrote:

Thanks a lot guys for your help. I was going into full panic mode last night haha

@Kristylynnr wrote:

@kessdarln Yes you are. I didn't know this either. I was able to reach out to support and they invoiced it for me

@kessdarln wrote:

@Kristylynnr wrote:

@kessdarln Yes you are. I didn't know this either. I was able to reach out to support and they invoiced it for me

WOW, I'm glad I searched on this today. My first time with them. I was able to submit one but emailed to ask about the older one. Are there any other MSCs that we have to do this part? Thank you Kristylynn.

@kessdarln wrote:

I'm trying to find where on their site is a list of my past shops so I can watch for payments. It's like a ghost town when I look: nothing found, no payments made etc. bleh.[/quote
Where you view assignments are two other tabs underneath. One says "view completed shops" and the other says "submit invoice". I open two Maritz windows. I set one to "view completed shops". Then I copy/paste the assignment ID's going down the list, over to the other tab which is set on "submit invoice".
Then to see if you've been paid go to the "My Account" heading and click on "Direct Deposit" when the popups open. Then click on the blue words "payment history". Each of your checks will be itemized by date going down. To see which shops you've been paid for simply click on the check for whatever date you want. Then the shops that were included in that check will pop open.