I've been shopping with Maritz for seven years and have done hundreds of shops for them. After DSG Associates, Maritz is the company where I cringe when I see their number lighting up my phone.
Most of their schedulers are super sweet. But the supervisor of the Red, White, and Blue stations and at least one of the schedulers for the Blue stations are in my mind condescending super B's. I seriously dislike them. I have had a lot of problems with both.
I specialize in middle-of-nowhere shops so I've made a lot in bonuses with Maritz. However, with extremely rural shops that are located in intense weather areas (Death Valley for example), a lot can go wrong and usually does.
I think they dread calling me as much as I dread having them call. I hear from them when they are desperate, so I can set my rules, such as "you're going to have to wait for the report until the next day" or "there's no guarantee the station will be open or manned when I get there as they shut down randomly. You'll have to take the report with whatever I can get when I'm there because I'm not going back." They begrudgingly accept my caveats but clearly don't like them. And I don't like those particular schedulers.
Plus, I make a point of calling them out when they don't return my calls promptly, if at all. Because of the nature of the shops I do for them, if I call them, it means I REALLY need to talk to them. Their lack of communication irritates me to no end.
ICA Violation. It is against the forum policy to name both MSC and Client in the same post. It also violates the ICA signed by all mystery shoppers.