Sentry New Payment System - Won't Let Me Login? No Contact?

I haven't done any shops for Sentry for awhile, but recently did one. I was informed they moved to a new payment portal and I needed to have my account information in there to get paid. However, I signed up and when I try to login it never takes my password (even though I keep resetting it and KNOW I'm typing it in correctly). It just says,"Setting Forum" and eventually lags out on that page. I tried with Chrome and Internet Explorer.

I have logged in to the normal sentry site for shops and cannot find a contact name/number/email. Anyone know where I can find someone to contact so I can get paid?

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I'm having the same issue. Might have something to do with ISP.

Edited 1 time(s). Last edit at 10/23/2019 09:06PM by AN99.
Hello,
We changed our payment system in January 2019, it's been almost a year.
If you need assistanct please contact the help desk. We can assist you there.
Help@sentrymarketing.com
Susan

Susan
Director of Scheduling
Sentry Marketing Group
I had a text conversation with Kelsi at 469.331.0269 when I was having the same issue. I finally was able to get it done, but never saw payment in my bank.
If you have a question about a payment, please submit a ticket from the Pay History page of ShopMetrics. Following this process will provide the quickest resolution.

Thanks

Dave
Hello Rebekah,
Janice has not worked for Sentry since May of 2018. This is an old number. If you need assistance the best way is to email the help desk at help@sentrymarketing.com. Texting the schedulers will not help since they cannot view a shopper's payment history.

Thanks

Susan
@rebekah wrote:

Janice
469.304.9303

Susan
Director of Scheduling
Sentry Marketing Group
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