Maritz CX

I am a fairly new shopper (only have been shopping since May of this year) but have completed quite a few shops for many different companies. I have come to the understanding of relationships with the schedulers is key and of utmost importance. I have been pretty successful with this for all other companies and have, so it seems, be "forgiven" for some of the mishaps (missing shops, late reports, etc) I had in the beginning but have now learned from. The one company I cant seem to figure out is Maritz CX. Their app and website look easy to use and more importantly, they have a ton of shops (routes lined up perfectly) in my area. I don't live in a big city so the shops available are limited. Finding a company that regularly has local shops available is rare. I have repeatedly made offers on bundles with not a word saying either way. Then I tried making an offer on just one at a time....no answer. Then I emailed their company. No answer. What am I doing wrong?? Please help!!! Anyone with advice, ideas, contact info, ANYTHING! would be greatly appreciated.

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

Try calling them - Maritz doesn't really do email...which I hate smiling smiley as I hate talking on the phone, but that's just their schtick...
You can make offers online, but if they're not up against a deadline, chances are they're not even going to call you back. I would try calling them, pressing zero, and asking which team covers the shops you are looking for. Then call back and try to reach somebody at that team. Introduce yourself and let them know what you're trying to do.
This is very good advice. They are a great company but you have to get used to their ways.
Once you have done a couple of shops you should be able to self assign. Good luck!

@thunderdeacon wrote:

You can make offers online, but if they're not up against a deadline, chances are they're not even going to call you back. I would try calling them, pressing zero, and asking which team covers the shops you are looking for. Then call back and try to reach somebody at that team. Introduce yourself and let them know what you're trying to do.

I enjoy awkward questions and uncomfortable silences. This gas station pavement is $%^@*#& hot.
I seldom, if ever make offers on bundles. I just self-assign the shops I want to perform. There are shoppers like me who are happy to do those same shops you might be making offers upon.
So, if you are at the point of self assigning, do that! If you aren't at that point (self assign), call and keep calling!

I will also warn you that if you have "flaked" - done shops for Maritz late or missed doing shops for them, they shall put your name on the list of unreliable shoppers. Apparently, it is hard to get yourself removed from that list.
Sure, they may talk to you, but they may not help you as much as they do their reliable shoppers.

So, don't flake, don't take shops you're not sure you can do, and, do the shops on time.
Sorry, only registered users may post in this forum.

Click here to login