I use one sentence to address many questions. "The front desk associate verified my ID, method of payment, room type and checkout date but did not verify the price." She mentioned the location and time for breakfast but did not mention the business center, pool, exercise room, or free local shuttle."
I would NOT write, of instance, " The pool was not mentioned,." as a stand-alone sentence.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.