Because of the ongoing pandemic, I have had to curtail the amount of shops that I perform. This was to reduce the amount of interaction I have with others. I'm not wishing to provoke anyone or make a political statement, its just a matter of fact and reality for me. For me, that meant, just performing shops on the Maritz legacy platform
The legacy Maritz CX platform was at first bothersome for me when the CRI/Stericycle changeover to Maritz began years ag. But I gradually became accustomed to it and how to navigate the ways it had to be used. I like some of its aspects, while others, no. As an example, the request for reperforming the shop for which week should have had a drop down menu to show that week's dates - sometimes the first week might be 10 days (I believe) and other months, it could be 5 days. As the new company took over, I saw more streamlining of the debriefs and better use of photos.
Now, I've received the Email from them that all shops for the "Blue" and "Yellow" gas stations shall be moving over to the Sassie platform starting January 2021.
I've used Sassie before and really disliked it. Plus, I like using a digital camera and my laptop for reviewing photos and debriefing. Using my smartphone always seemed fraught with errors.
I sincerely hope that the company considers using the legacy platform as part of the Sassie platform.
Edited 1 time(s). Last edit at 12/10/2020 01:39PM by French Farmer.
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