WOW @salisburync! I am not sure how warranted this message is, as I reply to my emails every day, usually within a couple of hours. If I don't respond right away, it is because I need to check something with the client or the account manager, especially when a project is new. There are plenty of seasoned shoppers on here I have worked with who I'm sure would be more than willing to agree.
That said, with this specific project, I don't even schedule North Carolina, which based on your user name is where you are located, so I have no why you would resort to libel and slander. In fact, based on your previous posts I have a good idea of who you might be and I checked my inbox and have never received a single email from you.
Constructive criticism is providing feedback in a manner that acknowledges both the positives and where there is room for improvement instead of solely focusing on the negatives. Simply stating "respond to emails" is NOT constructive.
What I am referring to in terms of automatic negativity is when a shopper complains and gets angry about the amount of work involved or something unclear in the guidelines rather than explaining this calmly so we can look into it.
I looked at your previous posts and it seems you have a real issue with IPSOS in general as you must have at least 30-40 posts complaining. Why are you still working with them then?
If you are upset that it takes longer than a week to get you paid, I would be happy to provide feedback to the client that we should change payment schedule to 60 days, this way if it takes 3-4 weeks shoppers are pleased instead of getting angry that it is taking an extra week or two.
Edited 1 time(s). Last edit at 01/26/2021 05:55AM by krattner.