Getting drubbed by HS Brands editor
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That was your tab you were given, not your receipt. It doesn't show that the transaction was completed (i.e., that you cashed out). Did you observe the bartender place your cash in the drawer and give you change from the drawer? Some MSCs would be satisfied with you detailing that and not pushing for a receipt if you had not been given one. It would not necessarily seem out of the ordinary to request a receipt though. It is common for business travelers to do this when they go to bars.
"this tab you handed back to me after I paid is inadequate barkeep, i need you to go back to the POS and generate a separate receipt that specifically shows I paid cash."@MSF wrote:
It would not necessarily seem out of the ordinary to request a receipt though..
I can't even.
Previous MSC for this client didn't look for loopholes to screw shoppers out of small fees but hey, live and learn. See ya.
Edited 4 time(s). Last edit at 08/19/2021 06:23AM by KokoBWare.
I was thinking about picking up the shop you just mentioned.. but now that I know the request for the closed receipt, I’ll pass. Thank you for the info!!
@LindaM wrote:
I was thinking about picking up the shop you just mentioned.. but now that I know the request for the closed receipt, I’ll pass. Thank you for the info!!
Same for me....
Did this shop once with Intellishop and first submission was accepted. Wrote the report chronologically (At 9:05PM I saw this, at 9:08PM I saw that, etc.)
Did one for HS Brands and wrote the report the same way, and I got a request for more information. Report was accepted after I added a lot more info. Maybe I will wait for more than $15 next time.
Did one for HS Brands and wrote the report the same way, and I got a request for more information. Report was accepted after I added a lot more info. Maybe I will wait for more than $15 next time.
TIL: Bob Woodward. Had to look it up.
Before I comment concerning the OPs post, I have been contracted with the MSC for 17 years, having completed 233 shops during that time. Never have I ever experienced nor have any recollection of reading of any shopper being refused their fees. Yes, some folks object to the pay conditions, but all are clearly stated.
Over a period of 14 years, I have completed 57 assignments of the lunch, dinner and late night varieties at various locations for this specific client and for three MSCs; all with nary a hitch until this round. I became so exasperated with the scheduler/editor, I do not know which or if both are her titles, I suggested she scrap my report, as it was my opinion I was not the correct man for the work. My reports were accepted and I was paid, but I neither have nor will accept any work with that particular woman's name attached.
Folks, all I require in business is that the other party be upfront with me and supply all information I need to make a decision. SS has always fit that criteria and treated me with both consideration and professionalism.
Over a period of 14 years, I have completed 57 assignments of the lunch, dinner and late night varieties at various locations for this specific client and for three MSCs; all with nary a hitch until this round. I became so exasperated with the scheduler/editor, I do not know which or if both are her titles, I suggested she scrap my report, as it was my opinion I was not the correct man for the work. My reports were accepted and I was paid, but I neither have nor will accept any work with that particular woman's name attached.
Folks, all I require in business is that the other party be upfront with me and supply all information I need to make a decision. SS has always fit that criteria and treated me with both consideration and professionalism.
Really not a big deal, particularly since the receipt was not generated in the first place. Did the shop instructions state that you needed to get an actual receipt?
Edited 1 time(s). Last edit at 08/20/2021 03:03AM by MSF.
@KokoBWare wrote:
"this tab you handed back to me after I paid is inadequate barkeep, i need you to go back to the POS and generate a separate receipt that specifically shows I paid cash."@MSF wrote:
It would not necessarily seem out of the ordinary to request a receipt though..
I can't even.
Previous MSC for this client didn't look for loopholes to screw shoppers out of small fees but hey, live and learn. See ya.
Edited 1 time(s). Last edit at 08/20/2021 03:03AM by MSF.
My age is showing! (I didn't have to look it up, LOL! )
@sestrahelena wrote:
TIL: Bob Woodward. Had to look it up.
@MSF wrote:
That was your tab you were given, not your receipt. It doesn't show that the transaction was completed (i.e., that you cashed out). Did you observe the bartender place your cash in the drawer and give you change from the drawer? Some MSCs would be satisfied with you detailing that and not pushing for a receipt if you had not been given one. It would not necessarily seem out of the ordinary to request a receipt though. It is common for business travelers to do this when they go to bars.
^Exactly.
If this was a bar compliance/integrity shop. It was essential to get a receipt, not just a tab.
A receipt is a natural component of this kind of shop.
I do not understand why the old MSC did not require receipts and gave the OP perfect scores.
Kewl story.@BusyBeeBuzzBuzzBuzz wrote:
@MSF wrote:
That was your tab you were given, not your receipt. It doesn't show that the transaction was completed (i.e., that you cashed out). Did you observe the bartender place your cash in the drawer and give you change from the drawer? Some MSCs would be satisfied with you detailing that and not pushing for a receipt if you had not been given one. It would not necessarily seem out of the ordinary to request a receipt though. It is common for business travelers to do this when they go to bars.
^Exactly.
If this was a bar compliance/integrity shop. It was essential to get a receipt, not just a tab.
A receipt is a natural component of this kind of shop.
I do not understand why the old MSC did not require receipts and gave the OP perfect scores.
Now explain how when the bartender hands me the original document I say "No good, I need a final receipt that shows I paid in cash" without outing myself. I suppose I could just out myself with that request and make sure never to go to that location again. Prefer not to do that but that's just me.
As for tabs, I've actually been reimbursed on them before. Some companies actually like it because it's not the final total (potentially less money to reimburse).
I'd get it if this were a credit card shop but the instructions specified cash. Nobody "signs" for cash.
Edited 1 time(s). Last edit at 08/20/2021 09:40AM by KokoBWare.
Intellishop was very fair with this client.
@BusyBeeBuzzBuzzBuzz wrote:
@MSF wrote:
That was your tab you were given, not your receipt. It doesn't show that the transaction was completed (i.e., that you cashed out). Did you observe the bartender place your cash in the drawer and give you change from the drawer? Some MSCs would be satisfied with you detailing that and not pushing for a receipt if you had not been given one. It would not necessarily seem out of the ordinary to request a receipt though. It is common for business travelers to do this when they go to bars.
^Exactly.
If this was a bar compliance/integrity shop. It was essential to get a receipt, not just a tab.
A receipt is a natural component of this kind of shop.
I do not understand why the old MSC did not require receipts and gave the OP perfect scores.
I totally disagree with this statement. If it is an integrity shop, then we should pay cash and document what happens and leave it as that. If they provide a receipt, great. If not, just note in report.
If we request the closed check, it would be harder for the bartender to steal the cash then, right??
While I think the request is pretty ridiculous - one way you could do this is take the tab and stuff it in your bag (without the bartender seeing this) and then say you need a receipt as you can't find the one he gave you after you paid. That said, with the detail in this thread I will not be taking this shop. I did a few for the prior MSC and they were fine but for a low fee I don't want to be hassled.
@nixkit and @KokoBWare, no reason to go through any rigmarole to get a receipt. @KokoBWare, you just stated that the tab may not have the final total, which is exactly why someone would have a reason to ask for the actual receipt.
@LindaM, it depends on what the shop instructions stated. The OP did not say whether the editor's request was per the shop instructions. To your point, the shops l have seen like this required the shopper to pay in cash, to not ask for a receipt if it was not given, and to detail how the cash was handled. I'm curious if the OP gave precise details of how the bartender handled the cash payment (and tip).
@LindaM, it depends on what the shop instructions stated. The OP did not say whether the editor's request was per the shop instructions. To your point, the shops l have seen like this required the shopper to pay in cash, to not ask for a receipt if it was not given, and to detail how the cash was handled. I'm curious if the OP gave precise details of how the bartender handled the cash payment (and tip).
@ceasesmith wrote:
My age is showing! (I didn't have to look it up, LOL! )
@sestrahelena wrote:
TIL: Bob Woodward. Had to look it up.
Woodward is often assigned to undergraduate students. Has been since 1974 and still is today. So, all that can be discerned from your message is that you are likely, but not certainly, 18+.
@BusyBeeBuzzBuzzBuzz wrote:
@MSF wrote:
That was your tab you were given, not your receipt. It doesn't show that the transaction was completed (i.e., that you cashed out). Did you observe the bartender place your cash in the drawer and give you change from the drawer? Some MSCs would be satisfied with you detailing that and not pushing for a receipt if you had not been given one. It would not necessarily seem out of the ordinary to request a receipt though. It is common for business travelers to do this when they go to bars.
^Exactly.
If this was a bar compliance/integrity shop. It was essential to get a receipt, not just a tab.
A receipt is a natural component of this kind of shop.
I do not understand why the old MSC did not require receipts and gave the OP perfect scores.
Um, no. A receipt is not issued when the bartender pockets the cash. The tab - depending upon the system used - could have been voided by a knowing dishonest employee.
Edited 1 time(s). Last edit at 08/21/2021 07:43AM by Rousseau.
@KokoBWare wrote:
Anyone else get dinged by this company? I'm getting harassed with constant "requests" for more details on a bartender compliance shop, I don't pretend to be Bob Woodward or anything but this client's previous MSC always gave me 10s, now I'm getting "more details" emails with threats of shop disqualification, I'm almost ready to tell them to keep their little fee and de-register. Anyone?
Oh yeah, they insist on a receipt that "shows you paid in cash." After I paid (in cash), the bartender handed me the receipt that was in the glass before I paid, which had no indication of how I paid (since I hadn't paid yet). I guess I should have said "I need a receipt that shows I paid in cash." You know, just before I ask for a big neon sign to hang around my neck saying "I AM A SHOPPER!"
I've dealt with a few absolutely awful editors on HS shops. Including one who tried to ding me because she/he didn't have a half-way decent vocabulary or understanding of punctuation. And another seemed not to know the difference between "entry" and "exit."
One way to have gotten the receipt without having come off as on-the-job would have been to linger a bit longer, hide the tab in your pocket when the bartender's back was turned, and then ask for it to be reprinted as you can't find it.
oh boy, oh boy, oh boy!
We could hijack this thread into a debate on logic.
If I were quite young, I would NOT have referenced my age at all!
Quite a difference between 18 and studying this in school, and experiencing it as current events!
We could hijack this thread into a debate on logic.
If I were quite young, I would NOT have referenced my age at all!
Quite a difference between 18 and studying this in school, and experiencing it as current events!
@Rousseau wrote:
@ceasesmith wrote:
My age is showing! (I didn't have to look it up, LOL! )
@sestrahelena wrote:
TIL: Bob Woodward. Had to look it up.
Woodward is often assigned to undergraduate students. Has been since 1974 and still is today. So, all that can be discerned from your message is that you are likely, but not certainly, 18+.
@Rousseau wrote:
@BusyBeeBuzzBuzzBuzz wrote:
@MSF wrote:
That was your tab you were given, not your receipt. It doesn't show that the transaction was completed (i.e., that you cashed out). Did you observe the bartender place your cash in the drawer and give you change from the drawer? Some MSCs would be satisfied with you detailing that and not pushing for a receipt if you had not been given one. It would not necessarily seem out of the ordinary to request a receipt though. It is common for business travelers to do this when they go to bars.
^Exactly.
If this was a bar compliance/integrity shop. It was essential to get a receipt, not just a tab.
A receipt is a natural component of this kind of shop.
I do not understand why the old MSC did not require receipts and gave the OP perfect scores.
Um, no. A receipt is not issued when the bartender pockets the cash. The tab - depending upon the system used - could have been voided by a knowing dishonest employee.
If it is a straight integrity shop, you don't ask for a receipt.
If it is a compliance/integrity (combo) shop, you need to ask for a receipt (unless the guidelines say not to). The bartender providing an actual receipt means they satisify both a compliance and integrity portion of the shop. The bartender declining to provide an actual receipt means they fail a compliance portion of the shop. If it turns out the bartender actually pocketed the cash, then they failed an integrity portion of the shop.
The shopper needs to ask for a receipt unless the guidelines say not to do so. There are ways to ask for a receipt when the bartender wants to just give you the tab. If, after you clearly asked for the receipt (which would also show you paid cash) after the bartender only offered you the tab and they would not give you a receipt, then you can report what happened, step by step, in your report.
If you just get the tab, you can't show you didn't pay with a credit card or show you even paid for your drink(s). If you didn't clearly ask for a receipt (vs. a tab), a dishonest bartender could just say they forgot. Or, they could just claim the shoppper walked out on a tab.
Edited 1 time(s). Last edit at 08/21/2021 06:44PM by BusyBeeBuzzBuzzBuzz.
Perhaps the former MSC wasn't giving the client the info. they wanted, which may have prompted the switch to the current MSC. If what the editor is asking for is stated in the guidelines, it sounds like fair game. The OP agreed to do the shop for the new MSC, not the old one.
I don't see why you would need to ask for a receipt showing that you "paid cash." When I need a receipt for a shop, and it's for something for which people don't usually ask, I just say that I'm traveling on business and need the receipt so that I get reimbursed. The "paid" receipt should show that your payment was in cash, not CC.
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
I've learned to never trust spell-check or my phone's auto-fill feature.
Easily done, I need a receipt for company reimbursement, never been refused.
A Dad shopping the Ark-LA-Tex and beyond.
@ShoppingDad wrote:
Easily done, I need a receipt for company reimbursement, never been refused.
I agree with this! I simply ask and if asked, I need it for my expense report.
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