Has Anyone Else Had Issues with Editors for BARE International for Car Wash Shops?

I've had issues with more than one. These editors may be overseas (possibly India). They write in English but I usually don't understand what they are saying in their emails. When I email them back for clarification, I often don't get a response.

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I've mainly been doing the quick (ride through) shops, which is an easier report. Haven't had any problems.

Happiness is not a goal; it is a by-product. Eleanor Roosevelt
Like editors for many MSCs, they have dinged me for CORRECTLY using English spelling and grammar.
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