Mystery Shopping Editors

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Discussions (500)

Does anyone else think editors & schedulers not signing emails is chickensh*t?

I wonder if they would feel more accountable to shoppers if they would be required to sign their names. It seems like they are hiding behind the company when they don’t sign. It’s like MSCs don’t want to form relationships with shoppers anymore and want us to know we... Continue Reading

Know management at Secret Shopper?

Hi fellow shoppers. Do you know someone on the management team or a contact at Secret Shopper? I would like to reach out talk with someone who can make decisions (not editing or scheduling). If you know of a contact there, will you please let me know? Thank you in... Continue Reading

Bild on iSS

Had 4 shops declined for no reason given to me yet I did them the SAME way as last fall. Was $25/shop now $20/shop and very cheap cancellations. I did 8- only 2 approved, 4 cx no reason or opportunity for correction, other 2 (1 cx like the 4, 1... Continue Reading

Note to self:Check your receipts, keep your pictures on a hard drive

I took a bonused gas staion audit that was about 200 miles from where I live. I managed to grab a bunch of them so the pay out was more than enough to motivate me. It went well, one audit got kicked back to me but I was able to... Continue Reading

Editing Services?

From time to time I've used a service to write my reports for me- basically I shoot the video, send it to them, and they complete the report (for a fee) and I then review it and make any additional notes before sending to the MS. It just helps ... Continue Reading

The Implications of a Returned Shop

As I sit here stewing over the latest BP shop returned to me for "clarification" and additional photos needed, I have begun to wonder how those returned shops affect the shopper. I wonder if there is a "tipping point" of returned shops by the editor. Meaning, is there some point... Continue Reading

Long wait for editing

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Didn't They Get the Memo?

I'm referring to the owners or managers of the BP and Amoco gas stations. It seems that after doing some of these shops this quarter, the editors have been pointing out that the dispensers still have a lot of the expired pop stickers. They want a photo of them! Of course, it... Continue Reading

Long wait for editing

What's been your longest wait for editing of a completed shop? I'm currently waiting on a gas station shop with Ipsos that I completed on 3/6. Definitely one of the longest waits for me. I emailed Ipsos and they did respond, saying that they're currently dealing with... Continue Reading

Intouch seams "out of touch"

Anyone else having IT issues with in touch , I am being told they are going into an AI platform and some people are not responsive that once were... None of the editors are the same that were there. Several issues with surveys on there end, and gaslighting... Continue Reading

QR Codes on Fuel Pumps

I remember back last summer (August 2025), the MSC that has the E/M gas stations embarked on a campaign to have shoppers remove the QR codes for Apple and Google off of the dispensers. Since then, I have come across a few sites that never had those QR codes removed. I've... Continue Reading

Planet fitness shop

I've never done one. They just don't interest me.... A friend (who is VERY NEW aka like 2 Market Force shops completed) is looking at one. $30 pay, is the report extensive? I know the company takes forever to pay, that's not an issue. But long narrative? Picky editors?... Continue Reading

These editors are burning me out

I'm not tired of shopping, I'm tired of fighting for my life with these editors to get my shops approved. I think in this past month, I have had more rejections than in the past 3 years! Maybe its me, I don't know. I did a debrand, have... Continue Reading

editors & false accusations

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editors & false accusations

Here's the situation... I completed a Marathon/Arco shop, on a small route in a city about 90 minutes away from me. This location was Arco. Arco is NOT common near me, just a random scattering of locations. We have Marathon branding here. The pump did NOT have tap to pay so... Continue Reading

Marathon Editors

I have done Marathon jobs for several years and never had a problem until this go around. I would say 80% of my jobs were returned by one editor who found something wrong with every one of them. In a few cases they were legit but most of them were... Continue Reading

Thanksgiving break from editing?

I haven't had any shops edited or approved since Monday of last week.. Not for any company. I get that lots of folks are away visiting family and stuff. But the entire editing crew of 4 or more MSC's all at the same time? I stay home... Continue Reading

Sinclair Gas Shops

I stopped doing the Sinclair's shops because it seemed I could never please the editors and since there are not a ton of them around me I just would not take them. But lately the few around me have had pretty big bonuses so I started doing them again knowing... Continue Reading

Editors, ethics, and ethos….

Here’s one to ponder: Have any of you had an editor flag an accurate truthful report done to spec containing unprofessional conduct asking you to completely rewrite it with false positive results?... Continue Reading

“Shopper’s Confidential”

Interested in learning about your experiences, what they’re like to work with (including editors), and their history/actual ownership. Thank you.... Continue Reading

Recent Mentions of Mystery Shopping Editors

Most editors are IC. (Source). June 14, 2026

Most editors are IC. (Source). June 14, 2026

I don't want store employees looking me up and contacting me on my own time about why I said such and such, and I'm sure editors feel the same way about shoppers. (Source). June 13, 2026

All my emails regarding shops from schedulers or editors have been signed since I started shopping more than a decade ago. (Source). June 13, 2026

I have to say that the editors for the BP/Amoco shops can be some of the strangest and/or the pickiest (and PI$$y). (Source). June 13, 2026

I would like to reach out talk with someone who can make decisions (not editing or scheduling). (Source). June 12, 2026

I am not good with editing so I offered them the first receipt if wanted but did do one pic with the other 3 receipts all on it. (Source). June 11, 2026

In my experience, even though the guidelines state that it is not a white glove audit, the editors are very picky about catching each thing. (Source). June 10, 2026

[quote=SBP] I’ve got skills and have thought about pursuing an editing position, but prefer real world interactions to being glued to my device pulling all-nighters “grading” others’ for the same (or less).[/quote] (Source). June 10, 2026

Also, others here have written that the editors are sticklers. (Source). June 09, 2026