So here is a new one. I did a shop for them on Tuesday (completed at 5:45 pm) when you complete the shop there is a message that says watch your email for the next 24 hours in case they have questions. This morning when I woke up at 8 am and checked my email I saw a message from their support stating that they regret to inform me that my shop has been refused because I did not respond to their inquiry in a timely manner.
I immediately responded to the email I never received any inquiry about the shop. As I continued going through my email I see the inquiry that was sent at 2:02 AM the email informing me they refused my job was sent at 4:50 AM. So I guess I am supposed to be watching my email in the middle of the night well past the 24 hours they require so that I can respond to something they could have answered for themselves by looking at the receipt.
I sent the company an email and told them that I was about fed up with their antics and based on what I see online so are most of those who shop for them. I enjoy doing the grocery shops, they are easy and I get free groceries. But honestly, this company is getting really sketchy. You can never reach anyone, they offer you a job and then ignore your responses, they bed you to take a job and ignore your responses and then end up begging again. I already know that my email to them is going to go the way of every other email sent to them....the trash bin. I think they may actually have their emails set to automatically trash responses since they never seem to get them.
Oh yeah they also added in the email that the job was returned to the board if I wanted to redo it. Yeah, I think I will pass. It was a store I hate anyways. The only reason I took it was because my mom needed something from there and I thought "well part of it will be paid for".