I have been doing several of the phone shops for Ipsos lately. Occasionally, I wait more than 15 minutes without getting helped. One of the choices after "Were you able to complete the shop?" is "Waited more than 15 minutes."
Does anyone know if we get full payment for this or just a partial? I don't mind waiting a few extra to complete the shop, but a few times, I am in a line in the mall waiting to get in and after 15 minutes I am still third in line.