Diana Paone processes the payments. She is not only legitimate, but one of the best! Regarding PayPal, you can have multiple emails for your PayPal account and all payments end up in the one PayPal account. I had an email with one MSC and the same email for PayPal. With IPSOS, I started using another email and just added that email address to my PayPal account and my profile with IPSOS for payments. At one time before Presto grew to be what it is now, I did some shops through that APP for IPSOS, and used the first PayPal email that I was not using with IPSOS. It caused a conflict somehow, because my Presto profile did not match my IPSOS profile when it came to my PayPal email. So I changed it to reflect what I had with IPSOS. This may be what happened to you if you use both SASSIE and Shopmetrics, since you have to fill in a profile for each. Maybe they were not identical. I do not know. But, I assure you, Diana was only trying to make sure you got paid, that is all.