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Ipsos phone shops

November 23, 2022 08:28PM
I just did 4 of them today. The first three were simple - 11 minutes in and out.

Then came the fourth. It took 0ver 20 minutes to get acknowledged and another 20 to get help. While waiting, I looked to see how long I have to wait and there did not appear to be anything,

While waiting, I did input the other 3 shops, which I was planning to do at the library afterwards, so my time wasn't really wasted. And the store handled the whole situation so badly that I felt I needed to do the report to let the company know.

Does anyone know how long we have to wait? And do we still get paid the full amount?

Thank you in advance.
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More Discussions About Ipsos Mystery Shopping (All Companies)
More About Phone Shops
November 30, 2022 03:38AM
I believe the total wait time was 20 minutes. That was what the previous guidelines used to state. And you would get full pay. Now, the guidelines do not mention a wait time limit, but state to ask for help if not offered help within 5 minutes. But the form on SASSIE has one of the answers available to choose as a reason for not completing the shop was because you waited for more than 20 minutes. So it seems that was still in effect.
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